Field Metering Specialist

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, inclusion and belonging.

About the role

We are seeking a safety-focused and detail-oriented Field Metering Specialist to join the team! The ideal candidate combines strong technical aptitude with problem-solving skills, a commitment to customer service and safety, and the ability to work independently in outdoor environments. Field Metering Specialists play a vital role in ensuring accurate electric meter data collection and customer account management. These employees are responsible for reading electric meters along established routes by walking and/or driving. Using handheld electronic devices, they record meter readings and document field conditions, including meter malfunctions, safety concerns, and potential instances of meter tampering.

In addition to the responsibilities listed, Field Metering Specialists perform electric meter disconnects, reconnects, and inspections for customer accounts that are delinquent or require service verification. Must be able to participate in after-hours call-outs and respond to service requests as needed.

Responsibilities

• Connect/Disconnect accounts
• Perform the same duties as Meter Reader as needed
• Collection of deferred payment arrangements with delinquent customers
• Maintain accurate records of daily activity reports, collection reports, and delinquent accounts

Requirements

• High school diploma, GED, or equivalent
• Pass a physical "Fitness for Duty" examination
• Successfully pass the Meter Reader Competency Examination
• Valid driver's license with a safe driving record

Ideal Candidate Profile

The successful candidate must be comfortable working independently in outdoor environments and in varied weather conditions. They must also be able to work safely around dogs and other animals while maintaining positive interactions with customers and property owners. Strong customer service and communication skills are essential.

Benefits

• Medical, dental, and vision insurance
• 401k with match fixed contributions, including a Roth and saving option (matching contributions vary by union; for nonunion, PacifiCorp makes a fixed contribution equal to 4% of eligible pay each year for new hires and matches 100% of the first 6% you contribute)
• Life insurance
• Additional voluntary benefits, including pet insurance
• Tuition Assistance
• Mass Transit Pass for employees in Portland and Salt Lake City offices
• Generous Paid Time Off (PTO) – varies by employee type (Union or Non-Union)
• Paid short-term disability leave and long-term disability insurance
• Paid Parental Leave
• Paid Bereavement Leave
• Employee Assistance Program supporting mental and emotional wellbeing

Schedule

Monday–Friday, 08:30–17:00, 100% onsite

Pay

Starting at $32.15 per hour

Employees must be able to perform the essential functions of the position with or without accommodation.