Field Meter Servicer

About the Role

Under general supervision, perform work pertaining to disconnecting, reconnecting, removing, and installing single-phase and three-phase kilowatt-hour and demand meters not to exceed 260 volts and associated Advanced Metering Infrastructure (AMI) equipment; read meters; investigate irregular readings, non-responding AMI components, energy diversion, tamper alerts, and inactive usage; contact customers, and perform single-phase meter tests; assist with meter inventory - inspect, maintain, service, pack, and transport measurement equipment and other equipment as assigned, and perform associated duties. Must also provide assistance to first responders and Meter Electricians as required. Employee may perform miscellaneous, related, and incidental work in addition to regular duties, including overtime and call-out rotations as requested.

Responsibilities

• Disconnect and reconnect electrical service to customers as directed by removal or installation of self-contained single and three-phase kilowatt-hour meters or combination demand meters not to exceed 260 volts, for service orders, disconnects non-payment, inactive usage, or as otherwise directed.
• Remove, install, or change self-contained single and three-phase kilowatt-hour or demand meters when the meter is broken, stopped, or operating improperly. Bypass meters and/or associated equipment when necessary.
• Respond to service calls (including call-out rotations) on installations not to exceed 260 volts, single or three-phase, and associated AMI equipment as assigned.
• Report irregularities and abnormal conditions and conduct investigations of energy diversion and tamper alerts.
• Receive, inspect, test, adjust, clean, repair, and program single-phase meters, take inventory of meter stock, and resolve discrepancies as assigned.
• Develop a working knowledge of single-phase self-contained metering and metering practices.
• Read billing and non-billing meters as assigned.
• Operate communication equipment, including entering data via the appropriate work management system.
• Assist in storm restoration activities as requested.
• Perform similar or less skilled work as assigned.

Requirements

• High school diploma or General Equivalency Diploma (GED)
• Must possess and maintain a valid state driver's license
• "Recommended" test results from HireVue Meter Servicer Virtual Job Tryout (assessment completed online, untimed, approximately 45 minutes)
• One year of experience in meter reading or other related experience preferred
• Acceptable written and verbal communication skills
• Basic understanding of electricity
• Must be available by telephone or Company-provided pager or cell phone
• Must have safe work habits and adhere to all safety rules and practices of the Company
• Must treat the Company’s and customers’ business as confidential
• Must successfully complete all job demonstrations, examinations, or other training required within the time frame determined by the Company
• Must be willing to work overtime as required by job responsibilities

Qualifications

See Requirements section for detailed qualifications.

Pay

Compensation Range: $30.07 - $39.28

Job Posting End Date: 10-30-2026

Compensation Grade: CPWT-K14

Physical Demand Level: M – Medium Work: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.