Field Medical Outcomes, Director, non-MD

About the role

The Field Medical Outcomes colleague is responsible for informing customer decision‑making and improving population health through real‑world data analytics, pharmacoeconomic analyses, outcomes evaluations, and medical presentations. The role educates customers on the clinical and economic impact of Pfizer medicines, provides disease‑area expertise for integrated health‑care organizations (including Integrated Delivery Systems, payer customers, and Specialty Pharmacy Providers), and supports medical strategy execution, scientific communication, and collaborative projects that advance quality of care and patient outcomes.

Responsibilities

• Ensure compliance with all internal and external SOPs, rules, and regulations.
• Provide objective, scientifically sound medical information about Pfizer medicines and related disease states using pharmacoeconomic models, outcomes tools, educational programs, Health Outcomes Projects and Evaluations (HOPEs), non‑interventional studies, and collaborations.
• Prioritize customer and Pfizer needs to develop and implement Real‑World Evidence‑based outcomes tools that identify opportunities for improving patient care, closing quality gaps, and addressing population health management.
• Serve as the Field Medical Outcomes lead for assigned customers, develop and execute a medical account plan, share customer insights, and identify collaboration opportunities to improve patient care.
• Understand study design, methodology, data analysis, and interpretation, and communicate these concepts to customers.
• Engage with key market stakeholders (Quality Improvement Organizations, advocacy groups, coalitions, medical/health‑care associations) to understand population‑health priorities and align them with Pfizer’s strategic medical objectives.
• Provide medical support and guidance for Health Information Technology (HIT) initiatives, including assessment, triage, capability evaluation, and clinical relevance of proposed HIT methodologies.
• Analyze clinical workflows within health‑care information systems to reduce care gaps, improve efficiencies, and maximize quality and population health.
• Facilitate development of clinical content that integrates clinical perspective with information technology to create innovative tools and resources.
• Offer expertise on electronic data collection and planning for Field Medical colleagues.
• Work cross‑functionally within Pfizer to design and deploy HIT solutions aligned with medical goals for field use.
• Support development of HIT/clinical informatics resources for new product and indication launches.
• Maintain and utilize Clinical Informatics capabilities to enable effective collaborations with external customers.
• Contribute to internal teams by creating tools, resources, and educational materials for internal and external use.
• Represent Pfizer Medical Affairs leadership with clinical/professional associations and societies, demonstrating medical professionalism.
• Enhance customer recognition of Pfizer Medical through collaborative projects, publications, and healthcare awards.
• Provide approved medical content on Pfizer products in the designated therapeutic area, focusing on organized customers such as national and regional payers and Specialty Pharmacy Providers.
• Demonstrate scientific leadership by staying current with medical and scientific developments, reviewing literature, monitoring competitive landscape, networking with experts, and attending conferences.
• Respond to unsolicited customer requests regarding scientific interpretation of clinical information and pharmacoeconomic impact to support formulary decisions and patient outcomes.
• Collaborate compliantly with internal Pfizer colleagues (Key Account Managers, Account Directors, PHI, Field Medical, Headquarters Medical, CI, AME, HEOR) to understand outcomes of interest and data analysis needs.
• Maintain significant market and customer knowledge in a complex, dynamic marketplace.
• Manage a high volume of field‑based projects, prioritize effectively, implement with sound judgment, and operate in a continuous‑improvement environment.
• Maintain up‑to‑date internal training requirements and conduct all activities in accordance with relevant policies, procedures, and compliance guidance.
• Educate health‑care organizations on patient‑care gaps aligned with medical strategy to enhance disease‑state and guideline‑based care understanding.
• Achieve leadership‑defined expectations for the number of medical stakeholders engaged.
• Provide strong territory/customer leadership and serve on medical, therapeutic‑area, or cross‑functional committees as appropriate.
• Act as mentorship and onboarding partner for new colleagues.
• Maintain professional licensure and pursue continuous professional development.

Basic qualifications

• Bachelor’s degree in health science (required).
• PharmD, PhD, or equivalent terminal doctoral degree (preferred).
• 8+ years of experience with a bachelor’s degree; 7+ years with a master’s degree; or 5+ years with a terminal doctorate.
• Experience in clinical, formulary, or other management roles.
• Managed‑care, pharmaceutical industry, and/or Quality Improvement experience.
• Data analytics and/or HEOR experience with strong methodological skills (study design, data analysis, interpretation) in health services research.
• Significant experience interacting with payers and other organized customers.
• Excellent oral and written communication skills.
• Strong interpersonal skills, ability to manage multiple external and internal customer demands, and constructively handle conflict.
• Demonstrated leadership ability to influence, collaborate, and create business impact.
• Strong analytic skills, creativity, and proactive problem‑solving.
• Ability to communicate large amounts of scientific information clearly and concisely.
• Well‑organized, flexible, able to prioritize multiple demands, and employ situational leadership.

Preferred qualifications

• Previous field‑based medical/outcomes experience.
• Experience analyzing health‑care data (claims, electronic health records, other data sources).
• Expertise in Clinical Informatics or Health Information Technology (HIT), including work with claims datasets or EHR systems.
• Residency or fellowship experience.
• Proficiency with Microsoft Access, statistical software, and/or data programming.
• Experience in clinical, functional, and technical application of health‑information technology in the U.S.
• Experience optimizing/customizing EHR platforms and developing EHR clinical solutions.
• Leadership in innovative project start‑up and management.
• Understanding of the complex U.S. health‑care business environment and emerging trends.

Schedule

• Non‑standard work schedule with flexibility to travel 40‑50% of the time.
• Valid U.S. driver’s license and clean driving record (no DUI/DWI or impaired‑driving citations in the past 7 years).
• Residence within a 2‑hour drive of a major airport (airline hub).
• Occasional weekend work required (e.g., advisory boards, congress meetings).
• Frequent overnight travel for internal and external meetings, including stakeholder, industry, and professional‑society events.