Field Mechanic

About the role

With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.

Responsibilities

• Diagnose equipment issues and determine what is needed to get the equipment running again.
• Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical, electrical, hydraulic systems and combustion engine problems on customer‑owned Tennant products and similar competitor models.
• Own your territory and plan your daily schedule, including contacting customers to schedule all service activities.
• Ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs.
• Create and maintain records of all service activities and business reporting documentation.
• Ensure cleanliness and organization of all Tennant Company property (company vehicle, tools, parts, inventory, and equipment).
• Follow all safety protocols and utilize proper PPE.
• Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.
• Provide quality communication and craftsmanship to customers.

Requirements

• High school diploma or equivalent.
• Valid driver's license and ability to meet Tennant Company driving policy requirements.
• Minimum of 3 years of experience troubleshooting and repairing combustion engines (LP, Diesel, or Gas).
• Minimum of 3 years of experience troubleshooting and repairing mechanical and electrical systems.
• Minimum of 3 years of experience using hand and power shop tools, equipment, and diagnostic devices.