Field Mechanic

About the role

Tennant Company is a global leader in cleaning equipment with over $1 billion in annual revenue. We are dedicated to creating a cleaner, safer, and healthier world through innovative and sustainable solutions. Our Service team, consisting of over 500 technicians in the US and Canada, maintains, troubleshoots, and repairs Tennant products and similar competitor models.

Responsibilities

• Diagnose and resolve complex mechanical, electrical, hydraulic, and combustion engine issues on customer-owned Tennant products and similar competitor models.
• Plan and execute daily service activities, including contacting customers to schedule service appointments and ensuring clear communication regarding service expectations, timelines, billing, and future service needs.
• Create and maintain detailed records of all service activities and business reporting documentation.
• Maintain cleanliness and organization of Tennant Company property, including the company vehicle, tools, parts, inventory, and equipment.
• Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.

Requirements

• High school diploma or equivalent.
• Valid driver's license meeting Tennant Company's driving policy requirements.
• At least 3 years of experience troubleshooting and repairing combustion engines (LP, Diesel, or Gas), mechanical and electrical systems, using hand and power shop tools, equipment, and diagnostic devices, and using a personal computer, MS Office Suite, and email.
• Vocational schooling in automotive/diesel/electrical preferred.
• Previous experience and knowledge working on mobile equipment (forklifts, heavy equipment, etc.) and direct customer interaction.

Physical Requirements

• Able to lift up to 60 pounds frequently, with most items weighing between 2 and 20 pounds.
• Occasionally lift items weighing up to 90 pounds with assistance.
• Frequent sitting, standing, twisting, reaching, pushing, pulling, bending, stooping, kneeling, or squatting daily.
• Drive a van to and from customer sites daily, including frequent driving times of 3+ hours.

Benefits

• Competitive salary range.
• Performance-based incentives structure.
• Excellent benefits package including:
• Multiple medical plan options.
• 401(k) with a 100% match up to 6%.
• Paid vacation time.
• Paid company holidays and personal days.
• Dental and vision coverage.
• Wellness rewards.
• Robust family support programs.
• Company-paid disability and life insurance.
• A full Employee Assistance Program.

Total Compensation

Total compensation includes base salary and benefits. Tennant Company offers a comprehensive benefits package designed to support your health, financial security, and overall well-being.