Field Mechanic

About the role

Tennant Company is a globally recognized leader in the cleaning equipment industry, with more than $1B in revenue. Our commitment to sustainability and innovation drives us to create solutions that improve the world. Our Service team, consisting of over 500 technicians in the US and Canada, plays a crucial role in maintaining and repairing Tennant products.

Responsibilities

• Diagnose and resolve complex mechanical, electrical, hydraulic system, and combustion engine issues on customer-owned Tennant products and similar competitor models.
• Plan and execute daily service activities, including contacting customers to schedule service, and communicate with customers regarding service expectations, timelines, billing, and future needs.
• Create and maintain records of all service activities and business reporting documentation.
• Ensure cleanliness and organization of Tennant Company property, including the company vehicle, tools, parts, inventory, and equipment.
• Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.

Requirements

• High school diploma or equivalent.
• Valid driver’s license meeting Tennant Company driving policy requirements.
• Minimum of 3 years of experience:
• Troubleshooting and repairing combustion engines (LP, Diesel, or Gas).
• Troubleshooting and repairing mechanical and electrical systems.
• Using hand and power shop tools, equipment, and diagnostic devices.
• Using a personal computer, MS Office Suite, and email.

Preferred experience includes vocational schooling in automotive/diesel/electrical, previous experience working directly with customers, and previous experience on mobile equipment (forklifts, heavy equipment, etc.).

Physical Requirements

• Able to lift 60 pounds, with most items weighing between 2 and 20 pounds.
• Occasionally may be required to lift items weighing up to 90 pounds.
• Frequent sitting, standing, twisting, reaching, pushing, and pulling, bending, stooping, kneeling, or squatting daily.
• Driving a van to and from customer sites daily, including frequent driving time of 3+ hours daily.

Benefits

• Competitive salary range.
• Performance-based incentives structure.
• Excellent benefits package, including:
• Multiple medical plan options.
• 401(k) with a 100% match up to 6%.
• Paid vacation time.
• Paid company holidays and personal days.
• Dental and vision coverage.
• Wellness rewards.
• Robust family support programs.
• Company-paid disability and life insurance.
• A full Employee Assistance Program.

Total compensation includes base salary and benefits. Tennant Company offers a comprehensive benefits package designed to support your health, financial security, and overall well-being. The salary range reflects both entry into the role and future growth.

Equal Opportunity Employer

Tennant Company is an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.