Field Mechanic

About the role

Tennant Company is a global leader in cleaning equipment, dedicated to creating a cleaner, safer, and healthier world. Our Service team, consisting of over 500 technicians in the US and Canada, plays a crucial role in maintaining and repairing Tennant products and similar models.

Responsibilities

• Diagnose and resolve complex mechanical, electrical, hydraulic system, and combustion engine issues on customer-owned Tennant products and similar competitor models.
• Plan and execute daily service activities, including scheduling appointments with customers, communicating service expectations, timelines, billing, and future service needs.
• Create and maintain detailed records of all service activities and business reporting documentation.
• Ensure cleanliness and organization of all Tennant Company property, including the company vehicle, tools, parts, inventory, and equipment.
• Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to enhance your success.

Requirements

• A high school diploma or equivalent.
• A valid driver's license meeting Tennant Company's driving policy requirements.
• A minimum of 3 years of experience:
• Troubleshooting and repairing combustion engines (LP, Diesel, or Gas).
• Troubleshooting and repairing mechanical and electrical systems.
• Using hand and power shop tools, equipment, and diagnostic devices.
• Using a personal computer, MS Office Suite, and email.

Preferred Experience

• Vocational schooling in automotive/diesel/electrical.
• Previous experience and knowledge working on mobile equipment (forklifts, heavy equipment, etc.).
• Previous experience working directly with customers.

Physical Requirements

• Able to lift up to 60 pounds, with most items weighing between 2 and 20 pounds.
• Occasionally required to lift items weighing up to 90 pounds, with assistance provided for heavier items.
• Frequent sitting, standing, twisting, reaching, pushing, and pulling, bending, stooping, kneeling, or squatting daily.
• Daily driving of a van to and from customer sites, including frequent driving times of 3+ hours daily.

Benefits

• Competitive salary based on experience.
• Performance-based incentives structure.
• Excellent benefits package, including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits.
• Company-provided service vehicle, cell phone, tablet, uniform, specialty tools, and comprehensive training program.