Field Marketing Business Systems Specialist (Hybrid)

Primary Accountabilities

• Provide operational and user support for business system applications and related hardware that support division and corporate strategies.
• Respond to user questions, resolve user issues, escalate system problems to proper areas, and provide users with documents and tools to increase user capabilities within the application.
• Document and maintain business processes and business rules.
• Conduct user acceptance testing for business systems. Identifies opportunities for improved user acceptance testing processes and methodologies.

Specialized Knowledge & Skills Requirements

• Demonstrated experience providing customer-driven solutions, support or service.
• Basic knowledge and understanding of unit, functional, performance, and user acceptance testing.
• Demonstrated experience documenting work processes and business rules.
• Demonstrated experience using business systems to provide customer service.
• Travel requirements up to 10%.

Additional Information

• To ensure a strong start, all employees participate in our New Employee Orientation during their first week.
• We provide benefits that support your physical, emotional, and financial wellbeing.
• We are an equal opportunity employer.