Field Maintenance Specialist - Syracuse, NY
AGC Heat Transfer, Inc. · Syracuse, NY · 4 wk ago
On-siteManagement$30–$32/hrFull-time
About the role
A traveling Field Maintenance Specialist position based in Syracuse, NY, supporting customers across the U.S. This role is ideal for mechanically inclined professionals who enjoy hands-on work, travel, and direct customer interaction.
Responsibilities
- Perform Plate Check™ and tubular heat exchanger inspections
- Execute repairs, troubleshooting, and installation supervision
- Conduct on-site customer training
- Travel >15 days/month (including some weekends)
- Maintain detailed plant folders, documentation, and follow-up communication
- Collaborate with AGC Sales Engineers on upcoming service needs
- Submit accurate service reports within 48 hours
- Mentor new technicians as needed
Requirements
- Prior experience as a traveling technician
- High school diploma or GED
- Strong mechanical aptitude and tool experience
- Excellent communication and customer-service skills
- Proficiency with Office 365 (Outlook, Teams, Word, Excel)
- Ability to work independently with minimal supervision
Preferred Experience
- Maintenance background
- Dairy/food manufacturing experience
- Plate heat exchanger knowledge
- Military service
Pay
$30–$32/hour + bonus potential
Benefits
- Health, dental, vision, life & disability insurance
- HSA option
- 401(k) with employer match
- Paid vacation, sick time, and holidays
- Company vehicle (as needed), laptop, phone, PPE, clothing allowance
- EAP & wellness programs
Schedule
- Full-time, non-exempt (hourly)
- Travel: ~50% (including some weekends)
- Work location: On the road