Field Technician C (Syracuse, NY)

About the role

L3Harris Technologies is seeking a Field Technician to support the Federal Aviation Administration (FAA).

Responsibilities

• Provide technical support for each specific program/system (FTI, MS, ADS-B, DCNS, WMSS and others)
• L3Harris supports the FAA.
• Install, repair, configure, test and complete preventative maintenance on a variety of equipment at the customers’ remote locations.
• Able to work remotely in a scheduled and on-call capacity to various customer locations within your assigned area.
• Occasionally travelling to remote sites outside your assigned area may be needed from time to time to assist with the FAA customer needs and/or requests.
• Possess good admin skills (taking notes and documenting what transpired while working at the customer location).
• Work directly with the NOCC, the SAC, and the Helpdesk over the phone on resolving issues in the field.
• Maintain tools, test equipment, parts/electronics, truck stock inventory and personal or company vehicle.
• Be proactive and prepared for assigned tasks prior to dispatching.
• Able to work outside regularly scheduled hours (on-call) when/if needed to meet customer’s needs.
• Lift items up to 32 lbs. and use ladders and step stools to reach heights of approximately 10ft.
• Work with your supervisor (ASL) to ensure all L3Harris policies/procedures and program specific policies/procedures are followed.
• This position requires the candidate to be able to obtain and maintain an FAA security clearance.

Qualifications

• Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior related experience.
• Possess and maintain a valid Driver’s License, and a satisfactory driving record, as conditions of initial (and continued) employment.

Preferred Additional Skills

• Network+, CCNA, CCNP, CCNA Wireless, A+
• Excellent customer service skills.
• Ability to work in high stress and visibility environment.
• Good working knowledge of cable connectors and replacement, such as RJ-11, RJ-45, DB-25, V.35, RS-449.
• Good working knowledge of fiber, working knowledge of Multiplexes, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice and Data applications.
• Good working knowledge of power testing, AC and DC including 3 Phase AC.
• Familiar with configuration and operation of the 24VDC & 48 VDC power supplies.
• Experience with network and circuit testing with T1 Testing Specifications, DS3 Testing, Digital Testing (BERT), and Analog VG Testing within Bell Core Standards.
• Working knowledge and usage of various network test equipment: JDSU HST, Ameritech AM5XT, Sage 935, Digital Oscilloscope, Halcyon 704A, Para-scope or other T1/DS3 Test sets.
• IP Based knowledge with experience configuring routers and switches.
• Experience installing equipment racks (wallmount, raised floors, concrete, etc.).

Benefits

• Health and disability insurance
• 401(k) match
• Flexible spending accounts
• EAP
• Education assistance
• Paid time off
• Company-paid holidays

Pay

The salary range for this role in New York state is $26.20/hr - $48.79/hr. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location.

Schedule

5/8