Field Maintenance Engineer, Telecom Wireless
About the role
Telamon is a leading provider of connectivity integration, implementation, and distribution solutions for many of the world’s most recognized telecommunications, transportation and consumer brands. Founded in 1985, we are a minority-owned company headquartered in Carmel, Indiana, and maintain a global footprint with locations in North America, Europe, and Asia. This work isn’t easy—and that is exactly why we do it. Telamon thrives when we’re solving problems that help enhance connectivity and lead to simplicity, safety, and reliability in everyday life. We are cultivating deeper connections with every bond we forge: a more comprehensive network that serves the world around us—inside our walls and out. At Telamon, leveraging AI and digital tools is a core part of how we operate. We expect employees at all levels to actively explore and apply technologies that improve productivity, decision-making, and overall performance.
Responsibilities
- Maintain DAS systems under contract, including commissioning, integration, decommissioning, test, and turn-up of telecommunications equipment
- Troubleshoot issues raised by customers, Network Operations Center (NOC), and service providers, including complex field-level troubleshooting, and serve as a technical resource for wireless system issues
- Light repair of systems including but not limited to remote unit replacements, head end equipment swaps, terminating and testing coax, and possible fiber repair
- Maintain spares inventory and RMA equipment
- Conduct site surveys and facilitate engineering requirement gathering with customers for system changes and new initiatives such as expansion, or removal of equipment
- Interpret and communicate customer concerns and issues discovered to internal project stakeholders; facilitate discussion and resolution of issues relating to engineering standards
- Partner with internal resources to identify equipment related to installation and repair of equipment projects
- Work with internal project stakeholders in maintaining as-builts through system changes
- Guide construction teams to implement necessary design changes in the field while not compromising design integrity
- Create test and optimization plans, review field data, guide performance enhancements for In-Building wireless system deployments, and observe and document best practices to implement standards that continually improve In-Building wireless system design and installation efforts
- Administer on-site field training programs as required
- Ability to assist with iBwave Designs, and other projects specifying equipment and labor tasks outside of specified maintained sites
Requirements
- Bachelor’s degree in Electronics and Communications Engineering or related field plus 1 – 2 years’ experience in field engineering; OR equivalent experience in field engineering work
- Working knowledge of wireless technologies including CBRS, LTE, LTE-A and next gen 5G
- Working knowledge of installation, testing and commissioning of RF repeater/BDA and small cell products
- Working knowledge of Corning/One, ADRF, Andrew/Commscope, Solid, TEKO, and other DAS product lines. Commissioning and installation certification preferred
- Working knowledge of iBwave Design, Viewer and reading iBwave plans
Skills
- Ability to operate and support performance testing with Ues and scanners, using Rhode & Schwarz, PCTEL, WINd, or other collection equipment
- Ability to perform sweeps, connectorize coax, perform smaller troubleshooting tasks and provide solutions to any issues encountered
- Ability to use spectrum analyzers, power meters, PIM testers, signal generators, and OTDRs to perform troubleshooting and provide solutions to issues
- Ability to learn and adapt to changing technologies, standards, and certification requirements
- Ability to work independently, while retaining the ability to work collaboratively within a team to solve operational challenges to Telamon’s advantage
- Strong interpersonal, problem-solving, and communication skills
- Proficiency with MS Office
Benefits
- Health & Wellness: Medical, dental, vision, HSA with company match, dependent care FSA, life & disability coverage, voluntary plans, legal/ID protection, pet insurance, EAP
- Financial: 401(k) with company match, annual bonus based on company performance, referral bonuses, discounts, phone allowance; field roles: travel pay, per diem, company-paid lodging, and company vehicle (if applicable)
- Time Off & Flexibility: Flexible PTO for salaried roles; starting at 15 days (PTO with 2 floating holidays) for hourly roles; paid holidays, floating holidays, parental leave, bereavement leave, and hybrid/remote options
- Career Growth: Tuition reimbursement, annual professional development grants, online learning resources, leadership programs, and internal growth opportunities
- Additional Benefits: Recognition programs, scholarships and educational stipends for children, company paid sabbaticals and company outings with access to local events
Schedule
This role follows a standard 9:00 AM – 5:00 PM schedule, with occasional evening work for maintenance windows or system turn-ups based on customer needs. On-call coverage is also required to respond to unplanned system outages per customer SLAs; while on-call incidents are infrequent, coverage must be available at all times.
Physical Demands
- Ability to lift a minimum of 50 lbs.
- Ability to work outdoors, on ladders, and in confined spaces
- Ability to work with/around electrical wires and/or ESD products
- Ability to work remotely at construction or installation sites
Location
Regular travel throughout Central Indiana, including Indianapolis, Muncie, Lafayette, Carmel, Fishers, Bloomington, Frankfort, and Indianapolis Airport. Occasional travel to the Cincinnati/Dayton area may be required. Candidates should be centrally located within the region.