Field Learning Technology Leader

About the role

The Financial Representative Learning & Development Team is seeking a Field Learning Technology Leader to support our efforts to execute and evolve the field learning strategy across Life, Disability, Wealth Management, and related business priorities.

Responsibilities

• Lead and support the administration, maintenance, governance, and continuous improvement of learning technology platforms and digital learning experiences used by the field learning audience.
• Partner with FR Learning & Development team members, subject matter experts, business partners, field leaders, and technology stakeholders to identify learning needs and translate them into effective digital learning solutions.
• Build, test, launch, maintain, and improve learning content, curricula, learning paths, assignments, campaigns, and related resources in the Learning Management System and other approved learning platforms.
• Develop and maintain learning technology standards, processes, templates, intake practices, documentation, and quality control routines to support consistency, scalability, accessibility, and compliance.
• Use learning data, system reporting, learner feedback, and stakeholder insights to evaluate usage, identify trends, prioritize enhancements, and recommend actions that improve learner experience and business impact.
• Provide consultative support and guidance to learning colleagues and business partners on digital learning design, platform capabilities, learning deployment, reporting, and adoption strategies.
• Collaborate with internal technology, compliance, operations, and business partners to support new learning platform features, integrations, governance requirements, and issue resolution.
• Manage ongoing content review and maintenance processes for new and existing training curricula to ensure accuracy, relevance, usability, and alignment to business priorities.
• Explore and recommend innovative learning technologies, AI-enabled learning practices, interactive tools, and scalable approaches that enhance engagement and support modern ways of learning.

Requirements

• Minimum of 5-7 years of learning & development experience with a deep understanding of managing a Learning Management System (LMS).
• Strong understanding of digital learning content, including eLearning modules, virtual learning, blended learning, learning paths, assessments, and learning campaigns.
• Experience with instructional design and content development tools such as Articulate 360, Rise, Storyline, Adobe, Camtasia, or comparable platforms.
• Ability to manage learning technology operations, governance, intake, testing, implementation, content maintenance, reporting, and user support processes.
• Strong analytical skills with the ability to interpret learning data, usage metrics, completion reporting, learner feedback, and adoption trends to inform recommendations.
• Strong interpersonal, written, verbal, facilitation, and organizational skills.

Qualifications

• High energy and enthusiasm for the work you do.

Skills

• Proactive and consultative learning technology professional.
• Strong communicator who can translate technical concepts into clear, practical guidance for business partners, field leaders, and learning colleagues.
• Effective manager of multiple initiatives while balancing strategy, operations, stakeholder engagement, and day-to-day execution.
• Big-picture thinker who values data, user experience, governance, and continuous improvement when making decisions.
• Collaborative team player who can work effectively in a virtual environment and build trusted relationships across functions.

Benefits

Not specified.

Pay

$103,450.00 - $169,960.00

Schedule

Not specified.