Field Interviewer - PACE Project

Responsibilities

• Conduct interviews with participants while at the day center.
• Be punctual, work independently, and remain unbiased when conducting interviews.
• Keep organized records of interviews and update the Vital Research team daily (e.g., completed interviews and refusals, etc.).
• Build positive relationships with customers and comprehend customer feedback.
• Use company issued tablet device to conduct 10-15 minute in-person interviews in an atmosphere of privacy.
• Utilize personal cell phone and email address to regularly be in touch with Vital Research.
• Comply with confidentiality, federal HIPAA regulations, and adhere to data security requirements.
• Be available between 8:30 am and 5:00 pm during assignments.

Requirements

• Comfort interacting with older adults and demonstrating concern and sensitivity to issues of disability, illness, and communication challenges.
• Strong organization, time management, and interpersonal skills with the ability to communicate skillfully and in a timely manner via email and phone.
• Proficient with email, uploading/downloading files, Internet use, and troubleshooting possible technical glitches.
• A personal computer (or other selected devices) with access to view and modify MS Excel and access the internet.
• A personal phone and reliable wireless Internet.
• Ability to read, type, and record responses accurately.
• Ability to follow structured protocols to comply with confidentiality and federal HIPAA regulations.
• Adhere to a business casual dress code and other personal requirements.
• Reliable transportation with valid driver's license/automobile insurance.

Qualifications

Familiarity with older adults, nursing homes, assisted living, or adult daycare centers preferred.
Interviewing experience preferred.

Pay

• $24.00 per hour
• $12.00 per hour paid travel time

Schedule

Actual hours worked will vary.

Benefits

• Mileage and other reimbursements are also included.

About the Role

Vital Research is seeking Field Interviewers in Cleveland, Ohio, to serve as independent contractors to conduct in-person interviews with older adults in our PACE survey projects that aim to improve participant satisfaction. This project will start with mandatory hybrid training the week of August 31st where Field Interviewers receive instructions on how to conduct interviews. The project will run through Mid-November.

Skills

None specifically listed beyond general interview skills and technology proficiency.

Benefits

• Mileage and other reimbursements are also included.

Pay

• $24.00 per hour
• $12.00 per hour paid travel time

Schedule

Actual hours worked will vary.

Company Information

Vital Research is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, genetic information, or national origin.