Field Installer/Trainer

Benefits

• Video Relay Service (VRS) enabling Deaf and hearing individuals to communicate in their preferred language (ASL, spoken English, or Spanish)
• Onsite and remote interpreting services between English and various other world languages
• Mileage reimbursement

Pay

Estimated Pay: $11.01‑$17.45 per hour (hourly pay and piece rate included in estimate)

Responsibilities

• Communicate using American Sign Language (ASL) to educate customers on how to use their Video Relay Service device
• Travel to customer homes and businesses to perform VRS training, service calls, and new installations of Sorenson equipment in the assigned area
• Educate new and existing customers on the features and benefits of SVRS services and products
• Participate in events with Sales/Outreach and Marketing groups to educate institutions, customers, and organizations about the benefits of Sorenson VRS
• Conduct seminar and training sessions with deaf constituents on using Sorenson services to communicate with hearing constituents

Requirements

• Ability to lift 50 pounds and sit for extended periods
• Team player with a positive attitude
• Compliance with company vaccination policy (proof of vaccination or exemption process)
• Ability to maintain confidentiality of highly sensitive information
• Possess own transportation and be able to provide required documentation (insurance, registration, etc.)

Skills

• Fluent in American Sign Language (ASL)
• Extensive experience installing Sorenson VRS equipment and providing customer service
• Expertise in videophone and network