FIELD HR BUSINESS PARTNER

About the role

The Field HR Business Partner (HRBP) is a remote based position that requires up to 50% travel. The HRBP is responsible for aligning business objectives with associates and field leadership in their designated Regional Teams. The HRBP serves as a consultant to field management on human resources-related issues.

Responsibilities

• Drive recruiting strategies to build a pipeline of talent, identify opportunity areas, and train local teams.

• Active on LinkedIn and all digital networking platforms and social networks, possesses a strong network of external candidates to fill positions when required.

• Assess Field Leader’s abilities to determine talent opportunities and their impact on performance.

• Engage in talent reviews and succession planning, promoting the right talent and building career pathing for high performers.

• Assessing development needs from a business perspective and taking ownership for addressing them.

• Develop and implement tools to drive talent development.

• Provides guidance and input on business unit restructures, workforce planning and succession planning.

• Aligns the strategy, structure and culture to maximize the drive for business.

• Consistently engages Field leaders regarding their own strengths and opportunities while leveraging IDPs to improve their capabilities.

• Ensures that the Store Managers engage and develop their teams.

• Supports Greenhouse, Thrive training and other leadership tools and programs to reinforce skill building.

Brand

• Through coaching and consulting, work with leaders on the importance and practice of delivering an exceptional customer experience which maximizes sales/KPIs and drives customer loyalty in assigned stores.

• Understands the competitive landscape by observing and studying the competition to learn about current initiatives/strategies, shares insights with relevant business partners and supervisor.

• Develops disciplines that drive behavior so all brand standards are met.

• Builds and nurtures a culture of highly engaged associates with leaders to drive passion and commitment for the business that results in improved retention.

• Provides day-to-day performance management guidance to field management (coaching, counseling, career development, disciplinary actions).

Safety/Loss Prevention

• Ensures processes are followed to ensure the store environment is safe at all times for associates and customers; all policies and procedures are followed.

• Analyzes and utilizes all available reporting. Lead investigations in addressing associate relation issues and using the data to understand development opportunities to mitigate future issues and minimize company risks.

• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.

• Partners with the legal department as needed/required.

• Provides HR policy guidance and interpretation.

Operations

• Drives the execution of all company processes through training, management, analysis and continuous improvement.

• Review staffing levels to leverage payroll and overtime.

• Ensures support for all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/BOPIS).

• Analyze and share out reporting on turnover and retention, ER trends, other HR KPI’s, and monitor completion of training, performance appraisals and other Thrive programs.

• Partner with Regional Team on business objectives.

• Participants in regional meetings and calls regularly.

• Travel with Regional Director and team frequently to identify strengths and opportunities of the region’s execution of programs, keep a pulse on the culture, identify training needs, and understands market threats and opportunities.

Requirements

• Bachelor’s degree and relevant industry experience

• SHRM-CP or SHRM-SCP Certification

• Minimum of 8 to 10 years’ experience resolving complex employee relations issues

• Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws

Knowledge, Skills & Abilities

• Talent Builder

• Drives all required activities in the talent development process; Interviews, Performance Appraisals, QPRs, and IDPs

• Creates a diverse and inclusive team, actively encourages input from others and listens

• Team Builder

• Driver of information sharing and collaboration

• Actively demonstrates teamwork/collaboration within SBH

• Effective Communicator

• Is emotionally astute when communicating and authentic to their own style/self; embraces EQ/Emotional Intelligence

• Shares information in a timely manner, always encourages others to express their views and opinions to develop better outcomes

• Results Driver

• Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives

• Effective with time management, always focusing on the right priorities and uses resources wisely to drive the right result

• Leads and motivates their team, adjusting strategies and plans where needed, demonstrates GRIT with a determination to succeed

• Problem Solver & Decision Maker

• Able to consume relevant data and information to understand business issues and makes recommendations and takes action

• Considers the importance and impact of decisions against relevant factors including costs, risks, volume of work and impact on the field leasers and stores

• Optimistic, strategically minded and generally curious about areas impacted by new systems, new processes, and customer behaviors

• Strong technical aptitude

Benefits

We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our in-house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount!