Field FORKLIFT Service Technician

About the role

The Field Forklift Service Technician is responsible for performing mechanical inspections, repairs, and preventative maintenance on customer and rental material handling equipment. This hands-on role involves diagnosing equipment issues, providing efficient repairs, and ensuring excellent customer satisfaction. The ideal candidate is mechanically inclined, safety-focused, and has strong communication skills.

Responsibilities

• Perform mechanical inspections on customer and rental equipment to ensure optimal functionality.
• Complete equipment repairs in a timely, efficient, and professional manner.
• Troubleshoot equipment problems and obtain customer approval before performing repairs.
• Open and close required work orders for customer repairs in a timely fashion.
• Maintain accurate daily time sheets and document all completed work.
• Perform preventative maintenance (PM) on material handling equipment.
• Order parts for PM, service jobs, warranty repairs, and other maintenance tasks.
• Ensure cleanliness and maintenance of the company vehicle, reporting any necessary repairs.
• Communicate effectively with Sales and Management regarding customer issues.
• Observe and promote safe work practices and procedures at all times.
• Perform miscellaneous tasks and duties as requested by management.

Requirements

• A High School Diploma or equivalent.
• At least 2 years of industry experience with a mechanically inclined background.
• A valid driver’s license with a clean driving record.
• Knowledge of various brands of material handling equipment and principles of inventory management.
• Proficiency in basic computer skills, including Microsoft Office (Word, Excel, Outlook).
• Ability to follow written and verbal instructions, prioritize tasks, and meet customer needs promptly.
• Strong communication skills with the ability to resolve issues calmly and professionally.
• Ability to adhere to company safety requirements, including wearing appropriate protective gear.

Qualifications

• Valid driver’s license with a clean driving record.
• Knowledge of various brands of material handling equipment and principles of inventory management.
• Proficiency in basic computer skills, including Microsoft Office (Word, Excel, Outlook).
• Ability to follow written and verbal instructions, prioritize tasks, and meet customer needs promptly.
• Strong communication skills with the ability to resolve issues calmly and professionally.
• Ability to adhere to company safety requirements, including wearing appropriate protective gear.

Skills

• Highly mechanically inclined.
• Strong problem-solving and troubleshooting abilities.
• Excellent communication skills.
• Ability to work independently and as part of a team.
• Attention to detail and organizational skills.

Benefits

• Comprehensive benefits and compensation package including health, dental, and vision insurance; short-term disability (STD) and voluntary long-term disability (LTD) coverage; life and Accidental Death & Dismemberment (AD&D) insurance options.
• 401(k)-retirement plan with a company match.
• Generous paid time off benefits including paid holidays.
• Eligibility for performance-based bonuses.
• Company-provided laptop.

Pay

Hourly Rate Range: $22.00 - $38.00

Schedule

Full Time