Field Foreperson Tampa

About the role

Red Coats, Inc., one of the largest cleaning companies, is hiring for a Field Foreperson for the Tampa Bay region. We are looking for a motivated individual to join our team full time. The Field Foreperson will assist with operations for Red Coats within their assigned region, reporting to the Regional Manager and responsible for operations, employee and customer relations.

Benefits

• Health insurance — eligibility depends on job classification
• Paid time off — paid holidays and 1 week paid vacation after 1 year of employment

Operations

• Conduct physical inspections on an ongoing basis for all accounts in the region, ensuring each account is visited as needed and reporting as needed
• Maintain standards of appearance and performance of cleaning staff assigned to all client locations
• Be aware of contract deliverables and work with supervisors to ensure compliance
• Provide direct supervision to cold‑start accounts devoid of on‑site supervision
• Establish productive and consistent customer contacts and maintain records of contacts with customers; return all customer calls ASAP
• Rapidly respond to and assist in addressing customer issues, document issues and resolutions, and review with the supervisor where applicable
• Assist and support regional managers, account managers, and site supervisors as needed
• Ensure a safe working environment at each site and office
• Perform carpet cleaning, scrubbing, stripping, sealing, waxing, and spray buffing of hard surface floors as needed
• Train Floor Tech workers to operate and clean equipment and attachment tools and ensure maintenance is performed as necessary
• Operate and maintain all floor cleaning/finishing equipment including floor buffers/burnishers, water extraction machines, and carpet cleaning equipment
• Follow established safety precautions for cleaning and maintaining all areas of the facility
• Prepare activity and personnel reports
• Inspect and examine equipment and attachment tools to ensure quality
• Ensure site contractual obligations, company policies, and procedures are followed
• Perform additional duties as required

Financial Management

• Assist in control of labor, overtime, non‑billed labor, vacation/time off, uniform, supply, and equipment expense
• Be proficient with timekeeping software in the management of job modifications and have a working knowledge of the job starts process

Requirements

• Must be able to pass a background check
• Must have and maintain a valid driver’s license with an acceptable driving record
• Excellent work history
• 1 year of commercial floor care experience
• Must be able to operate high‑ and low‑speed buffers and burnishing equipment; ability to train others
• Attention to detail and ability to maintain accurate records and details
• High quality standards and strong leadership skills
• Excellent people skills, communication skills, and ability to take direction
• Ability to function in a fast‑paced environment with ability to multitask and work efficiently