Field Engineer, xPloration

About the role

We’re seeking a Field Engineer to support testing, QC, and field maintenance of OmniAb’s xPloration™ high-throughput screening platform. This person will validate new hardware and software features in-house alongside the Technical Product Development team, run acceptance testing on new instruments before they ship, and travel to partner sites to install, maintain, and troubleshoot systems already in the field. The role also handles operational logistics including instrument and consumable shipments. This role works closely with the Field Applications Team and Technical Product Development team.

Responsibilities

• Test new xPloration™ hardware and software features in-house with the Technical Product Development team to identify issues before release.
• Run acceptance testing and QC on new instruments before they ship, and document performance against spec.
• Travel to partner sites to install, maintain, and repair xPloration™ instruments.
• Troubleshoot hardware and software problems using logs, schematics, and factory protocols. Share findings with Field Applications Scientists and Technical Product Development so they can follow up with partners.
• Cook up instrument and consumable shipments, manage parts inventory, and track service activities.
• Contribute to SOPs, service procedures, and other technical documentation.
• Maintain accurate service records, installation reports, and QC documentation.
• Follow safety and quality standards in the lab and at partner sites.
• Other duties as required.

Requirements

• BSc in Engineering, Electronics, Physics, Biomedical Engineering, or a related technical field and 5+ years of hands-on experience working with complex laboratory or analytical instruments. Alternatively, an MSc in a relevant field with 2+ years of hands-on experience.
• Strong diagnostic and problem-solving skills for both hardware and software issues.
• Experience documenting service activities and producing clear, detailed reports.
• Good written and verbal communication skills, and comfortable training others on technical equipment.
• Organized and able to balance field work, in-house testing, and logistics tasks.
• Able to work independently in the field and collaboratively with internal teams.
• Willingness to travel up to 50%.
• Physical ability to lift up to 20 lbs. and work in a range of laboratory environments.
• Proficiency with Microsoft Office and familiarity with service management or ticketing software.
• Proficiency in programming languages such as Python, Java, C++, etc.

Nice to Haves

• Experience supporting high-throughput screening, single-cell, microfluidic, or imaging platforms in a life sciences setting.
• Familiarity with antibody discovery workflows or biotech R&D environments.

Benefits

The base compensation range for this position is $103,529 - $115,032. The range provided is an estimate. Actual compensation may vary based on skills, experience, education, location, and other factors permitted by law.