Jobs · Customer Service

Field Engineer Technician

Marking Services, Inc. · United States · 1 mo ago
RemoteRemoteCustomer ServiceFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real specific content. No job title heading. No Job ID. Remove boilerplate like EEO, etc. Keep all substantive info. We need to parse the posting. Content: - Intro: "Are you seeking an opportunity to join a dynamic and innovative company dedicated to delivering a comprehensive range of safety identification products and services? Marking Services, Inc. (MSI) is a global leader in creating safety identification products such as pipe markers, valve tags, safety signs, and more for diverse industries worldwide." That's about the company; could be "About the role" or maybe "About the company". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can put company description under About the role (or maybe a separate "About the company" not allowed). We'll put under About the role. Then "The Field Engineering Technician is responsible for the implementation of field engineering as well as scanning and installation activities for MSI projects." That's also role description. Then "POSITION DUTIES AND RESPONSIBILITIES:" followed by bullet list (actually sentences). We'll extract each duty as
  • . List items: - Collaborates with sales and engineering departments to determine customer project needs and timelines for implementation. - Performs pre-tagging activities at project sites—verifying correctness of Line list to create a Bill of Materials. - Determines and clarifies the sizes and quantities of MSI products (signs, pipe markers, etc.) needed. - Submits placement of materials and finalizes material orders for production. - Prepare clearly illustrated, informative and up to date field notes to be distributed to Installation team OR AutoCAD team as required. - Serves as a direct company representative to customer and provides details and/or suggestions to MSI management. - Installs materials according to customer specification on-site as directed by the Project lead. - Reads and updates Project Definition Documents (PDD) and responds to the needs of the project. - Identifies quality control issues during field engineering and installation and develops corrective action plan. - Updates Daily Status Reports (DSU) with appropriate project and material information. - Report any issues while on site to Project Lead when they occur. - Responds to and mitigates customer requests, concerns or issues. - Consistently follows and enforces all MSI and site-specific safety protocol to include scheduling onsite safety training for project crew and leading site safety meetings as needed. - Assists in training and mentoring of new Installation Technicians on task specific activities as assigned. - Promotes an environment of teamwork and cooperation and is accessible to employees. - Upholds the MSI standard of service at all times per MSI procedures. - All other duties as assigned. Now "KNOWLEDGE AND SKILL REQUIREMENTS:" then list: - High School Degree or equivalent and/or related experience. - Minimum of 2 years of management experience in in manufacturing, construction or related field a plus. - Valid Driver’s license and clean driving record required. - Experience working with lifts, snips and banders is a plus. - Proficient in MS Office products, advanced in Excel - Ability to work outside in all weather conditions - Ability to work at considerable heights (averages 20-80ft) - Advanced understanding of facility drawings including equipment layouts, plot plans, and piping and instrumentation diagrams. - Strong interpersonal and communication skills and the ability to work effectively with a wide range of personalities. - Exhibits above average organizational skills, multitasking skills and has the ability to recognize and deal appropriately with priorities. We need to split into sections: Requirements, Qualifications, Skills. The instruction says use headings for Requirements, Qualifications, Skills. We need to decide what goes where. Typically Requirements: education, experience, license. Qualifications: maybe plus items? Skills: technical skills, soft skills. But we must not invent sections lacking content. We have content for all three. We can assign: - Requirements: High School Degree or equivalent and/or related experience; Minimum of 2 years of management experience in manufacturing, construction or related field a plus; Valid Driver’s license and clean driving record required; Ability to work outside in all weather conditions; Ability to work at considerable heights (averages 20-80ft); Consistent and regular attendance required (maybe from PHYSICAL DEMANDS). Also maybe "Experience working with lifts, snips and banders is a plus" could be Qualification. - Qualifications: Experience working with lifts, snips and banders is a plus; Proficient in MS Office products, advanced in Excel; Advanced understanding of facility drawings including equipment layouts, plot plans, and piping and instrumentation diagrams. - Skills: Strong interpersonal and communication skills and the ability to work effectively with a wide range of personalities; Exhibits above average organizational skills, multitasking skills and has the ability to recognize and deal appropriately with priorities. But we also have physical demands and work environment: "There is a moderate risk of injury when installing materials on-site. Safety equipment is required to be worn. Work hours can average up to 50 - 60 hours a week. Scheduled hours will vary based on the ability to access the customer’s work site. Travel (up to three weeks at a time) to customer’s work sites is required. Frequent walking, climbing, lifting (25 – 70 lbs), and pushing are expected. Consistent and regular attendance required." We need to consider Benefits, Pay, Schedule sections. The posting mentions: "At MSI, we offer competitive wages, a comprehensive benefits package, work-life balance, a stimulating work environment, and a casual dress code." That's benefits info. No specific pay numbers. So we can include Benefits section with that sentence. Pay: not specific; we should not create Pay section unless posting actually states them. It says "competitive wages" but not specific numbers. The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It says we should not create Pay/Schedule/Benefits sections unless the posting actually states them. For Benefits, they state "a comprehensive benefits package". That's stating benefits, albeit generic. So we can include Benefits section with that sentence. For Pay, they say "competitive wages" which is a statement about pay but not specific. Is that considered stating them? The instruction says "never create Pay/Schedule/Benefits sections unless the posting actually states them." "competitive wages" is a statement about pay, albeit vague. Might be considered stating pay. However they also say "Prefer a few substantive sections over many thin ones." And they say "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". "competitive wages" is similar to filler? It's vague but not exactly placeholder like "commensurate with experience". Might be okay but could be considered filler. Safer to omit Pay section because it's not specific. Similarly Schedule: they mention work hours up to 50-60 hours a week, scheduled hours vary, travel up to three weeks at a time. That's schedule info. So we can include Schedule section with those details. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Schedule. We must not repeat job title as heading. Use

    for each section heading. We need to wrap list items in
    • . For prose, use

      . We need to preserve all substantive information; do not invent or summarize away detail. So we need to include all details from the posting, but we can group them. Let's extract all substantive info: Intro paragraph: "Are you seeking an opportunity to join a dynamic and innovative company dedicated to delivering a comprehensive range of safety identification products and services? Marking Services, Inc. (MSI) is a global leader in creating safety identification products such as pipe markers, valve tags, safety signs, and more for diverse industries worldwide." Role description: "The Field Engineering Technician is responsible for the implementation of field engineering as well as scanning and installation activities for MSI projects." Duties list (as above). Knowledge and skill requirements list (as above). Physical demands and work environment: "There is a moderate risk of injury when installing materials on-site. Safety equipment is required to be worn. Work hours can average up to 50 - 60 hours a week. Scheduled hours will vary based on the ability to access the customer’s work site. Travel (up to three weeks at a time) to customer’s work sites is required. Frequent walking, climbing, lifting (25 – 70 lbs), and pushing are expected. Consistent and regular attendance required." Benefits: "At MSI, we offer competitive wages, a comprehensive benefits package, work-life balance, a stimulating work environment, and a casual dress code." Also maybe "Join our team of dedicated professionals who value teamwork, innovation, and personal growth." That's also substantive; could be included in About the role or Benefits? It's more about company culture. Could be part of About the role. Also "For more information on Marking Services Inc., please visit www.markserv.com" - that's a link; maybe we can keep as prose? It's not boilerplate? It's a call to action; maybe considered application instruction? It's not exactly application instruction but it's a link for more info. Might be okay to keep as prose. We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The EEO line: "Equal Opportunity Employer, including Veterans and Individuals with Disabilities." Remove. Now craft HTML. We'll have:

      About the role

      Are you seeking an opportunity to join a dynamic and innovative company dedicated to delivering a comprehensive range of safety identification products and services? Marking Services, Inc. (MSI) is a global leader in creating safety identification products such as pipe markers, valve tags, safety signs, and more for diverse industries worldwide. The Field Engineering Technician is responsible for the implementation of field engineering as well as scanning and installation activities for MSI projects. Join our team of dedicated professionals who value teamwork, innovation, and personal growth. For more information on Marking Services Inc., please visit www.markserv.com

      Then Responsibilities:

      Responsibilities

      • Collaborates with sales and engineering departments to determine customer project needs and timelines for implementation.
      • Performs pre-tagging activities at project sites—verifying correctness of Line list to create a Bill of Materials.
      • Determines and clarifies the sizes and quantities of MSI products (signs, pipe markers, etc.) needed.
      • Submits placement of materials and finalizes material orders for production.
      • Prepare clearly illustrated, informative and up to date field notes to be distributed to Installation team OR AutoCAD team as required.
      • Serves as a direct company representative to customer and provides details and/or suggestions to MSI management.
      • Installs materials according to customer specification on-site as directed by the Project lead.
      • Reads and updates Project Definition Documents (PDD) and responds to the needs of the project.
      • Identifies quality control issues during field engineering and installation and develops corrective action plan.
      • Updates Daily Status Reports (DSU) with appropriate project and material information.
      • Report any issues while on site to Project Lead when they occur.
      • Responds to and mitigates customer requests, concerns or issues.
      • Consistently follows and enforces all MSI and site-specific safety protocol to include scheduling onsite safety training for project crew and leading site safety meetings as needed.
      • Assists in training and mentoring of new Installation Technicians on task specific activities as assigned.
      • Promotes an environment of teamwork and cooperation and is accessible to employees.
      • Upholds the MSI standard of service at all times per MSI procedures.
      • All other duties

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