Field Engineer Technician

POSITION DUTIES AND RESPONSIBILITIES

• Collaborates with sales and engineering departments to determine customer project needs and timelines for implementation.
• Performs pre-tagging activities at project sites—verifying correctness of Line list to create a Bill of Materials.
• Determines and clarifies the sizes and quantities of MSI products (signs, pipe markers, etc.) needed.
• Serves as a direct company representative to customer and provides details and/or suggestions to MSI management.
• Installs materials according to customer specification on-site as directed by the Project lead.
• Reads and updates Project Definition Documents (PDD) and responds to the needs of the project.
• Identifies quality control issues during field engineering and installation and develops corrective action plan.
• Updates Daily Status Reports (DSU) with appropriate project and material information.
• Reports any issues while on site to Project Lead when they occur.
• Responds to and mitigates customer requests, concerns or issues.
• Consistently follows and enforces all MSI and site-specific safety protocol to include scheduling onsite safety training for project crew and leading site safety meetings as needed.
• Affords assistance in training and mentoring of new Installation Technicians on task specific activities as assigned.
• Promotes an environment of teamwork and cooperation and is accessible to employees.
• Upholds the MSI standard of service at all times per MSI procedures.

KNOWLEDGE AND SKILL REQUIREMENTS

• High School Degree or equivalent and/or related experience.
• Minimum of 2 years of management experience in in manufacturing, construction or related field a plus.
• Valid Driver’s license and clean driving record required.
• Experience working with lifts, snips and banders is a plus.
• Proficient in MS Office products, advanced in Excel.
• Ability to work outside in all weather conditions.
• Ability to work at considerable heights (averages 20-80ft).
• Advanced understanding of facility drawings including equipment layouts, plot plans, and piping and instrumentation diagrams.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of personalities.
• Exhibits above average organizational skills, multitasking skills and has the ability to recognize and deal appropriately with priorities.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• There is a moderate risk of injury when installing materials on-site. Safety equipment is required to be worn.
• Work hours can average up to 50 - 60 hours a week.
• Scheduled hours will vary based on the ability to access the customer’s work site.
• Frequent walking, climbing, lifting (25 – 70 lbs), and pushing are expected.
• Consistent and regular attendance required.

BENEFITS

• Competitive wages.
• A comprehensive benefits package.
• Work-life balance.
• A stimulating work environment.
• A casual dress code.