Field Engineer II
Acuative · Champaign, IL · 3 wk ago
On-siteEngineeringFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO etc). The posting includes overview, primary duties, preferred qualifications, education & certifications, the ideal candidate, etc. Also mentions benefits: company vehicle, gas card, inventory, training, guaranteed 40 hours pay per week, etc. Also mentions schedule: mostly M-F with opportunity for overtime and call out pay after hours and weekends. Also mentions pay? Not explicit salary, but guarantee 40 hours pay per week even if not dispatched. That's a pay guarantee. Could include Pay section with that guarantee. Benefits: company vehicle, gas card, inventory, training. Also maybe other benefits? Not explicit health etc. We'll include Benefits with those items. Schedule: mostly M-F with opportunity for overtime and call out pay after hours and weekends. Also mention travel up to 4+ hours away. Could include schedule.
We need sections: About the role (overview), Responsibilities (primary duties), Requirements (eligibility: clear driver's license, Covid-19 vaccination, willing to work mostly M-F, ability to lift 50 lbs, climb ladder, drug free workplace). Also maybe required qualifications: prior field service experience preferred but not required; strong technical background etc. Could put under Requirements or Qualifications. We'll separate: Requirements = mandatory eligibility (driver's license, vaccination, lift, ladder, drug free). Qualifications = preferred qualifications (experience, knowledge, certifications). Skills = maybe list of skills (networking hardware, tools, Microsoft Office, etc). Benefits = company vehicle, gas card, inventory, training, guaranteed 40 hrs pay. Pay = guarantee 40 hrs pay per week. Schedule = mostly M-F with overtime/call out after hours weekends, travel up to 4+ hours away.
We must not create sections with filler like "not specified". Ensure each section has content.
Let's extract content.
About the role: Overview paragraph: "Acuative, the nation's leading independent provider of telecommunications field services, seeks a Field Service Technician. The successful candidate will spend the majority of their time covering the (MARKET) area providing installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network-based hardware."
Also earlier description: "Acuative is seeking a dependable and technically capable hands-on Field Service Technician to provide installation, maintenance, troubleshooting, and Smart Hands support for network and technology infrastructure at customer locations. Technicians work with a wide variety of network, communications, computing, and low-voltage infrastructure and frequently coordinate with remote Network Operations Centers (NOCs), engineers, project coordinators, and customer technical teams to complete installations and resolve service issues. This is a full time benefits eligible position that includes a company vehicle, gas card for vehicle, inventory, and training."
We can combine.
Responsibilities: list of duties from Primary Duties and Responsibilities bullet list. Also later tasks: "Technicians serve as the Onsite Smart Hands resource, performing physical installation, cabling, testing, troubleshooting, equipment replacement, and other hands-on tasks while working with remote technical resources when configuration or advanced troubleshooting is required." Also "Tickets can be assigned four or more hours away to provide installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network-based hardware." Also "Maintain assigned company vehicle, inventory, tools, test equipment, and safety equipment according to departmental standards." Also "Ability to work off a lift or ladder at heights up to 30 feet or more." Also "Complete all required job deliverables accurately and on time." etc.
We'll put as
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO etc). The posting includes overview, primary duties, preferred qualifications, education & certifications, the ideal candidate, etc. Also mentions benefits: company vehicle, gas card, inventory, training, guaranteed 40 hours pay per week, etc. Also mentions schedule: mostly M-F with opportunity for overtime and call out pay after hours and weekends. Also mentions pay? Not explicit salary, but guarantee 40 hours pay per week even if not dispatched. That's a pay guarantee. Could include Pay section with that guarantee. Benefits: company vehicle, gas card, inventory, training. Also maybe other benefits? Not explicit health etc. We'll include Benefits with those items. Schedule: mostly M-F with opportunity for overtime and call out pay after hours and weekends. Also mention travel up to 4+ hours away. Could include schedule.
We need sections: About the role (overview), Responsibilities (primary duties), Requirements (eligibility: clear driver's license, Covid-19 vaccination, willing to work mostly M-F, ability to lift 50 lbs, climb ladder, drug free workplace). Also maybe required qualifications: prior field service experience preferred but not required; strong technical background etc. Could put under Requirements or Qualifications. We'll separate: Requirements = mandatory eligibility (driver's license, vaccination, lift, ladder, drug free). Qualifications = preferred qualifications (experience, knowledge, certifications). Skills = maybe list of skills (networking hardware, tools, Microsoft Office, etc). Benefits = company vehicle, gas card, inventory, training, guaranteed 40 hrs pay. Pay = guarantee 40 hrs pay per week. Schedule = mostly M-F with overtime/call out after hours weekends, travel up to 4+ hours away.
We must not create sections with filler like "not specified". Ensure each section has content.
Let's extract content.
About the role: Overview paragraph: "Acuative, the nation's leading independent provider of telecommunications field services, seeks a Field Service Technician. The successful candidate will spend the majority of their time covering the (MARKET) area providing installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network-based hardware."
Also earlier description: "Acuative is seeking a dependable and technically capable hands-on Field Service Technician to provide installation, maintenance, troubleshooting, and Smart Hands support for network and technology infrastructure at customer locations. Technicians work with a wide variety of network, communications, computing, and low-voltage infrastructure and frequently coordinate with remote Network Operations Centers (NOCs), engineers, project coordinators, and customer technical teams to complete installations and resolve service issues. This is a full time benefits eligible position that includes a company vehicle, gas card for vehicle, inventory, and training."
We can combine.
Responsibilities: list of duties from Primary Duties and Responsibilities bullet list. Also later tasks: "Technicians serve as the Onsite Smart Hands resource, performing physical installation, cabling, testing, troubleshooting, equipment replacement, and other hands-on tasks while working with remote technical resources when configuration or advanced troubleshooting is required." Also "Tickets can be assigned four or more hours away to provide installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network-based hardware." Also "Maintain assigned company vehicle, inventory, tools, test equipment, and safety equipment according to departmental standards." Also "Ability to work off a lift or ladder at heights up to 30 feet or more." Also "Complete all required job deliverables accurately and on time." etc.
We'll put as - .
Requirements: Must have clear driver’s license (no more than 4 points), Covid-19 vaccination, willing to work mostly M-F with opportunity for overtime and call out pay after hours and weekends, able to lift up to fifty pounds above head and climb a ladder, drug free workplace. Also maybe "must be willing to travel as needed to meet customer SLAs." That's more requirement.
Qualifications: Preferred qualifications list: Working knowledge of networking hardware and topologies, previous experience in IT field services, telecommunications, networking, structured cabling, computer hardware, electronics, or related technical field. Ability to identify and work with routers, switches, wireless access points, firewalls, cellular gateways, modems, servers, telecommunications circuits, and related hardware. Basic understanding of telecommunications circuits, demarcation points, circuit extensions, and connectivity troubleshooting. Knowledge of computing systems hardware with ability to provide break/fix support for desktop PC and/or servers. Physical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, and associated peripheral equipment. Ability to provide configuration support for a variety of technology platforms through console and remote applications. Understanding of telephony systems (VOIP, PBX, Key Systems) with ability to provide hands-on hardware and troubleshooting support. Experience with LEC circuit identification and extensions. Familiarity with cabling standards and ability to pull and terminate cabling in a variety of customer environments. Ability to operate basic power tools – drills, saws, etc. Work on ladders and lifts where required. Working knowledge of Microsoft Office applications (Excel & Word). Ability to follow detailed job documents. Must be willing to travel as needed to meet customer SLAs. On-call, after hours, and weekend work may be required. Must possess a valid drivers’ license with good driving record. Experience installing LEO Satellite (such as Starlink) and/or Fixed Wireless antennas. Ability to work off a lift or ladder at heights up to 30 feet or more. Education & Certifications: Associate’s degree in information technology or equivalent experience. CompTIA networking, Cisco, Cabling, BICSII, Satellite, PBX or VoIP system certifications a plus! Selected candidates will be required to attend a hardware and cabling training course at our Global Technology Center in Strongsville, OH.
We could split Qualifications and Skills. Skills could be subset: ability to operate basic power tools, Microsoft Office, etc. But we can keep Qualifications as above and maybe Skills separate: technical skills like networking hardware, cabling, etc. However to avoid duplication, we can put all under Qualifications and maybe Skills not needed. But we need to follow instruction: prefer few substantive sections over many thin ones. So we could have About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay, Schedule. That's 7 sections.
Now Benefits: company vehicle, gas card for vehicle, inventory, training. Also maybe "guaranteed forty (40) hours of pay per week even if not dispatched for forty hours." That's pay guarantee, but could be under Benefits or Pay. We'll put under Pay.
Pay: guarantee 40 hours pay per week even if not dispatched. Also mention overtime and call out pay after hours and weekends (but that's schedule). We'll keep Pay as guarantee.
Schedule: mostly M-F with opportunity for overtime and call out pay after hours and weekends. Also travel up to 4+ hours away. Also maybe "On-call, after hours, and weekend work may be required." We'll include.
Now produce HTML.
We must not include markdown fences. Just raw HTML.
Let's craft.
About the role
...
Then Responsibilities
...
Then Requirements
...
Then Qualifications
...
Then Benefits
...
Then Pay
...
Then Schedule
...
Make sure not to repeat job title.
Let's write content.
About the role paragraph: combine overview and initial description.
"Acuative is seeking a dependable and technically capable hands‑on Field Service Technician to provide installation, maintenance, troubleshooting, and Smart Hands support for network and technology infrastructure at customer locations. Technicians work with a wide variety of network, communications, computing, and low‑voltage infrastructure and frequently coordinate with remote Network Operations Centers (NOCs), engineers, project coordinators, and customer technical teams to complete installations and resolve service issues. This is a full‑time, benefits‑eligible position that includes a company vehicle, gas card for the vehicle, inventory, and training. Acuative, the nation's leading independent provider of telecommunications field services, seeks a Field Service Technician who will spend the majority of their time covering the (MARKET) area providing installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network‑based hardware."
Now Responsibilities list: extract bullet points.
- Install, replace, relocate, rack, stack, mount, and provide Smart Hands support for routers, switches, wireless access points, firewalls, cellular gateways, SD‑WAN equipment, servers, circuits, telephony and other network‑based hardware.
- Perform physical installation and replacement of equipment from a variety of manufacturers and technology platforms, including circuit extensions, structured cabling, fixed wireless, and Low Earth Orbit (LEO) satellite solutions.
- Perform equipment cutovers and migrations while working with remote engineers, NOCs, project teams, and customer technical resources.
- Locate, identify, label, and document telecommunications circuits, circuit IDs, demarcation points, network equipment, ports, cabling, and associated infrastructure.
- Troubleshoot copper cabling and connectivity using appropriate test equipment, including cable testers, toner/probe sets, and related tools.
- Perform circuit extensions and other low‑voltage cabling work as required.
- Conduct site surveys and site audits to document existing infrastructure, equipment, cabling, power availability, installation requirements, and other site conditions.
- Install LEO satellite and fixed wireless equipment, including exterior mounting, antenna installation, cable routing from exterior to interior locations, and associated indoor network equipment.
- Install Fixed Wireless antennas, cables and hardware.
- Carry and position tools, networking equipment, mounting hardware, ladders, satellite installation components, ballast/cinder blocks, and other materials required for field installations.
- Complete all required job deliverables accurately and on time (photographs, ticket notes, equipment and serial‑number information, Excel survey forms, sign‑off documents, installation checklists, test results, customer‑specific electronic forms or applications).
- Maintain assigned company vehicle, inventory, tools, test equipment, and safety equipment according to departmental standards.
- Ability to work off a lift or ladder at heights up to 30 feet or more.
We could also include "Technicians serve as the Onsite Smart Hands resource..." but that's covered.
Now Requirements list:
- Clear driver’s license with no more than 4 points.
- Covid‑19 vaccination.
- Willing to work mostly Monday‑Friday with opportunity for overtime and call‑out pay after hours and weekends.
- Able to lift up to 50 pounds above head.
- Able to climb a ladder and work off a lift or ladder at heights up to 30 feet or more.
- Must be willing to travel as needed to meet customer SLAs (tickets can be assigned four or more hours away).
- Drug‑free workplace.
Now Qualifications list (preferred qualifications + education/certs):
- Working knowledge of networking hardware and topologies.
- Previous experience in IT field services, telecommunications, networking, structured cabling, computer hardware, electronics, or a related technical field.
- Ability to identify and work with routers, switches, wireless access points, firewalls, cellular gateways, modems, servers, telecommunications circuits, and related hardware.
- Basic understanding of telecommunications circuits, demarcation points, circuit extensions, and connectivity troubleshooting.
- Knowledge of computing systems hardware with the ability to provide break/fix support for desktop PC and/or servers.
- Experience installing a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems
About the role
...
ThenResponsibilities
- ...
Requirements
- ...
Qualifications
- ...
Benefits
- ...
Pay
...
ThenSchedule
...
Make sure not to repeat job title. Let's write content. About the role paragraph: combine overview and initial description. "Acuative is seeking a dependable and technically capable hands‑on Field Service Technician to provide installation, maintenance, troubleshooting, and Smart Hands support for network and technology infrastructure at customer locations. Technicians work with a wide variety of network, communications, computing, and low‑voltage infrastructure and frequently coordinate with remote Network Operations Centers (NOCs), engineers, project coordinators, and customer technical teams to complete installations and resolve service issues. This is a full‑time, benefits‑eligible position that includes a company vehicle, gas card for the vehicle, inventory, and training. Acuative, the nation's leading independent provider of telecommunications field services, seeks a Field Service Technician who will spend the majority of their time covering the (MARKET) area providing installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network‑based hardware." Now Responsibilities list: extract bullet points. - Install, replace, relocate, rack, stack, mount, and provide Smart Hands support for routers, switches, wireless access points, firewalls, cellular gateways, SD‑WAN equipment, servers, circuits, telephony and other network‑based hardware. - Perform physical installation and replacement of equipment from a variety of manufacturers and technology platforms, including circuit extensions, structured cabling, fixed wireless, and Low Earth Orbit (LEO) satellite solutions. - Perform equipment cutovers and migrations while working with remote engineers, NOCs, project teams, and customer technical resources. - Locate, identify, label, and document telecommunications circuits, circuit IDs, demarcation points, network equipment, ports, cabling, and associated infrastructure. - Troubleshoot copper cabling and connectivity using appropriate test equipment, including cable testers, toner/probe sets, and related tools. - Perform circuit extensions and other low‑voltage cabling work as required. - Conduct site surveys and site audits to document existing infrastructure, equipment, cabling, power availability, installation requirements, and other site conditions. - Install LEO satellite and fixed wireless equipment, including exterior mounting, antenna installation, cable routing from exterior to interior locations, and associated indoor network equipment. - Install Fixed Wireless antennas, cables and hardware. - Carry and position tools, networking equipment, mounting hardware, ladders, satellite installation components, ballast/cinder blocks, and other materials required for field installations. - Complete all required job deliverables accurately and on time (photographs, ticket notes, equipment and serial‑number information, Excel survey forms, sign‑off documents, installation checklists, test results, customer‑specific electronic forms or applications). - Maintain assigned company vehicle, inventory, tools, test equipment, and safety equipment according to departmental standards. - Ability to work off a lift or ladder at heights up to 30 feet or more. We could also include "Technicians serve as the Onsite Smart Hands resource..." but that's covered. Now Requirements list: - Clear driver’s license with no more than 4 points. - Covid‑19 vaccination. - Willing to work mostly Monday‑Friday with opportunity for overtime and call‑out pay after hours and weekends. - Able to lift up to 50 pounds above head. - Able to climb a ladder and work off a lift or ladder at heights up to 30 feet or more. - Must be willing to travel as needed to meet customer SLAs (tickets can be assigned four or more hours away). - Drug‑free workplace. Now Qualifications list (preferred qualifications + education/certs): - Working knowledge of networking hardware and topologies. - Previous experience in IT field services, telecommunications, networking, structured cabling, computer hardware, electronics, or a related technical field. - Ability to identify and work with routers, switches, wireless access points, firewalls, cellular gateways, modems, servers, telecommunications circuits, and related hardware. - Basic understanding of telecommunications circuits, demarcation points, circuit extensions, and connectivity troubleshooting. - Knowledge of computing systems hardware with the ability to provide break/fix support for desktop PC and/or servers. - Experience installing a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems