Field Engineer II

About the role

Acuative, the nation's leading independent provider of telecommunications field services, seeks a Field Service Technician. The successful candidate will spend the majority of their time covering the (MARKET) area providing installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network based hardware.

Responsibilities

• Installation and maintenance of networking hardware including routers, switches, and WAPs.
• Installation and maintenance of telephony equipment and circuits.
• Installation and support of retail technology systems – POS, Digital Signage, and Video Surveillance Systems.
• Circuit extensions and structured cabling.
• Site surveys and site audits.
• Installation of LEO (Low Earth Orbit) satellite receivers, cables and hardware.
• Installation of Fixed Wireless Antennas, cables and hardware.
• Accurate and timely submission of all job-related documents and deliverables.
• Maintain company vehicle, inventory, and tools to departmental standards.
• Respond to tickets assigned four or more hours away to provide installation and maintenance services.
• Receive paid training and support as needed for each job routed to.

Requirements

• Clear driver’s license (no more than 4 points) and a valid driver’s license with a good driving record.
• COVID‑19 vaccination.
• Willing to work mostly Monday‑Friday with opportunity for overtime and call‑out pay after hours.
• Ability to lift up to fifty pounds above head and climb a ladder.
• Willing to travel as needed (tickets may be assigned four or more hours away).
• Ability to work independently and adhere to a drug‑free workplace policy.

Qualifications

• Working knowledge of networking hardware and topologies.
• Familiarity with Cisco networking products and interfacing through Cisco CLI.
• Understanding of telephony systems (VOIP, PBX, Key Systems) with hands‑on hardware troubleshooting ability.
• Knowledge of computing systems hardware; able to provide break/fix support for desktop PCs and/or servers.
• Experience installing a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, and associated peripherals.
• Ability to provide configuration support for various technology platforms via console and remote applications.
• Experience with LEC circuit identification and extensions.
• Familiarity with cabling standards; ability to pull and terminate cabling in diverse customer environments.
• Ability to operate basic power tools (drills, saws, etc.) and work on ladders and lifts as required.
• Working knowledge of Microsoft Office applications (Excel & Word).
• Ability to follow detailed job documents.
• Willing to travel as needed to meet