Field Engineer II

About the role

Acuative, the nation's leading independent provider of telecommunications field services, seeks a Field Service Technician. The successful candidate will spend the majority of their time covering the (MARKET) area providing installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network-based hardware.

Responsibilities

• Serve as the Onsite Smart Hands resource, performing physical installation, cabling, testing, troubleshooting, equipment replacement, and other hands‑on tasks while working with remote technical resources when configuration or advanced troubleshooting is required.
• Install, replace, relocate, rack, stack, mount, and provide Smart Hands support for routers, switches, wireless access points, firewalls, cellular gateways, SD‑WAN equipment, servers, circuits, telephony and other network‑based hardware.
• Perform physical installation and replacement of equipment from a variety of manufacturers and technology platforms, including circuit extensions, structured cabling, fixed wireless, and Low Earth Orbit (LEO) satellite solutions.
• Perform equipment cutovers and migrations while working with remote engineers, NOCs, project teams, and customer technical resources.
• Locate, identify, label, and document telecommunications circuits, circuit IDs, demarcation points, network equipment, ports, cabling, and associated infrastructure.
• Troubleshoot copper cabling and connectivity using appropriate test equipment, including cable testers, toner/probe sets, and related tools.
• Perform circuit extensions and other low‑voltage cabling work as required.
• Conduct site surveys and site audits to document existing infrastructure, equipment, cabling, power availability, installation requirements, and other site conditions.
• Install LEO satellite and fixed wireless equipment, including exterior mounting, antenna installation, cable routing from exterior to interior locations, and associated indoor network equipment.
• Install Fixed Wireless Antennas, cables and hardware.
• Carry and position tools, networking equipment, mounting hardware, ladders, satellite installation components, ballast/cinder blocks, and other materials required for field installations.
• Complete all required job deliverables accurately and on time. Deliverables may include photographs, ticket notes, equipment and serial‑number information, Microsoft Excel survey forms, sign‑off documents, installation checklists, test results, and customer‑specific electronic forms or applications.
• Maintain assigned company vehicle, inventory, tools, test equipment, and safety equipment according to departmental standards.
• Ability to work off a lift or ladder at heights up to 30 feet or more.

Requirements

• Clear driver’s license (no more than 4 points).
• COVID‑19 vaccination.
• Willing to work mostly Monday‑Friday with opportunity for overtime and call‑out pay after hours and weekends.
• Able to lift up to fifty pounds above head and climb a ladder.
• Ability to work off a lift or ladder at heights up to 30 feet or more.
• Valid driver’s license with a good driving record.
• Willing to travel as needed to meet customer SLAs, including tickets assigned four or more hours away.
• On‑call, after hours, and weekend work may be required.
• Must be