Field Engineer II
Acuative · Las Vegas, NV · 2 wk ago
On-siteEngineeringFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate.
We need to parse the posting.
Content:
- Intro: "Data Center & Route Switch Field Service Technician : This is a full time benefits eligible position that includes a company vehicle, gas card for vehicle, inventory, and training. Paid training including Router, Switch, Rack and Stack and Structured Cabling among other topics. If you are technical, Acuative is willing to invest in you for this role. This position requires a person willing to go to new places. Tickets can be assigned four or more hours away to provide installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network-based hardware. Acuative technicians are guaranteed forty (40) hours of pay per week even if not dispatched for forty hours. To be eligible for this role you must have a clear driver’s license (no more than 4 points), have the Covid-19 vaccination, and willing to work mostly M-F with opportunity for overtime and call out pay after hours. This position often works alone, and qualified applicants must be able to lift up to fifty pounds above head and climb a ladder. Selected candidates are given paid training and support as needed for every job they are routed to. Acuative is a drug free workplace."
- Overview: "Acuative, the nation's leading independent provider of telecommunications field services, seeks a Field Service Technician. The successful candidate will spend the majority of their time covering the (MARKET) area providing installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network based hardware."
- Primary Duties and Responsibilities: list of tasks.
- Preferred Qualifications: list of KSAs.
- Education & Certifications: Associates degree in IT or equivalent experience. CompTIA, Cisco, Cabling, and PBX system certifications a plus! Selected candidates will be required to attend a hardware and cabling training course at our Global Technology Center in Strongsville, OH.
We need to map to sections: About the role (overview), Responsibilities (primary duties), Requirements (eligibility: driver's license, vaccination, ability to lift, etc.), Qualifications (preferred qualifications?), Skills (maybe combine with qualifications?), Benefits (company vehicle, gas card, inventory, training, guaranteed 40 hrs pay, paid training, etc.), Pay (maybe mention guaranteed 40 hrs pay per week, overtime, call out pay after hours), Schedule (mostly M-F with opportunity for overtime and call out pay after hours). Also mention travel up to 4+ hours away.
We must not create sections with filler like "not specified". So we include only those with content.
Let's extract specifics:
Benefits:
- company vehicle
- gas card for vehicle
- inventory (provided? maybe they provide inventory)
- training (paid training)
- Paid training including Router, Switch, Rack and Stack and Structured Cabling among other topics.
- Selected candidates are given paid training and support as needed for every job they are routed to.
- Guaranteed forty (40) hours of pay per week even if not dispatched for forty hours.
- Overtime and call out pay after hours.
- Drug free workplace (maybe not a benefit but a policy).
- Benefits eligible position (implies benefits like health etc but not specified; we shouldn't invent).
We should not include vague "benefits eligible" without specifics. So we list concrete benefits: company vehicle, gas card, inventory, paid training (router, switch, rack and stack, structured cabling), ongoing paid training/support, guaranteed 40 hrs pay/week, overtime and call out pay.
Pay:
- Guaranteed forty (40) hours of pay per week even if not dispatched for forty hours.
- Opportunity for overtime and call out pay after hours.
We could put pay details under Pay section.
Schedule:
- Willing to work mostly M-F with opportunity for overtime and call out pay after hours.
- Tickets can be assigned four or more hours away (travel).
- Position often works alone.
We can put schedule: mostly M-F, travel up to 4+ hours away, possible overtime/after hours/weekend.
Requirements:
- Clear driver’s license (no more than 4 points)
- Covid-19 vaccination
- Able to lift up to fifty pounds above head
- Able to climb a ladder
- Willing to travel as needed (tickets assigned four or more hours away)
- Willing to work mostly M-F with opportunity for overtime and call out pay after hours (maybe schedule)
- Drug free workplace (maybe requirement)
- Possibly also: must be technical, willing to go to new places.
Qualifications:
- Preferred Qualifications list: Working knowledge of networking hardware and topologies; Familiarity with Cisco networking products and interfacing through Cisco CLI; Understanding of telephony systems (VOIP, PBX, Key Systems) with ability to provide hands-on hardware and troubleshooting support; Knowledge of computing systems hardware with ability to provide break/fix support for desktop PC and/or servers; Physical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, and associated peripheral equipment; Ability to provide configuration support for a variety of technology platforms through console and remote applications; Experience with LEC circuit identification and extensions; Familiarity with cabling standards and ability to pull and terminate cabling in a variety of customer environments; Ability to operate basic power tools – drills, saws, etc.; Work on ladders and lifts where required; Working knowledge of Microsoft Office applications (Excel & Word); Ability to follow detailed job documents; Must be willing to travel as needed to meet customer SLAs; On-call, after hours, and weekend work may be required; Must possess a valid drivers’ license with good driving record; Experience installing LEO Satellite (such as Starlink) and/or Fixed Wireless antennas.
Education & Certifications:
- Associates degree in Information Technology or equivalent experience.
- CompTIA, Cisco, Cabling, and PBX system certifications a plus!
- Selected candidates will be required to attend a hardware and cabling training course at our Global Technology Center in Strongsville, OH.
We could combine Education & Certifications into Qualifications or Requirements? The instruction says use sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content accordingly.
We can treat:
- About the role: Overview paragraph.
- Responsibilities: Primary Duties and Responsibilities list.
- Requirements: Mandatory eligibility items: driver's license (clear, <=4 points), Covid-19 vaccination, ability to lift 50 lbs above head, climb ladder, willingness to travel (4+ hours away), willing to work mostly M-F with overtime/call out, drug free workplace (maybe), maybe also "must be technical, willing to go to new places".
- Qualifications: Preferred qualifications list (KSAs).
- Skills: Could be overlapping with Qualifications; maybe we can put technical skills like networking, Cisco, telephony, computing systems, cabling, power tools, Microsoft Office, etc. But we already have Qualifications. Perhaps we can split: Qualifications = education & certifications; Skills = technical KSAs. But we need to avoid thin sections. Let's decide:
Option: About the role (overview), Responsibilities (duties), Requirements (mandatory), Qualifications (preferred KSAs), Skills (maybe we can omit if thin), Benefits, Pay, Schedule.
But we need to include Skills only if we have specific content. We could put "Skills" as a subsection of Qualifications? But instruction says use those headings only if real content. We could combine Qualifications and Skills into one? But they'd be separate headings. Better to have Qualifications include both education/certifications and preferred KSAs, and maybe omit Skills. However we need to follow the instruction: "Prefer a few substantive sections over many thin ones." So we can omit Skills if it would be thin. Let's see if we have enough distinct content for Skills: maybe we can list specific technical skills: networking hardware, Cisco CLI, telephony systems, computing systems, cabling standards, power tools, Microsoft Office, etc. That's substantive enough. But Qualifications already includes those. Could we treat Qualifications as education/certifications and Skills as technical KSAs? That would give two substantive sections.
Let's allocate:
- About the role: Overview paragraph.
- Responsibilities: Primary Duties and Responsibilities list.
- Requirements: Mandatory items (driver's license, vaccination, lift, ladder, travel, M-F schedule, drug free, willingness to go to new places).
- Qualifications: Education & Certifications (Associates degree or equivalent, CompTIA/Cisco/Cabling/PBX certs a plus, required training course).
- Skills: Preferred Qualifications KSAs list (networking, Cisco, telephony, computing, cabling, power tools, ladders, MS Office, travel, on-call, etc.)
- Benefits: Company vehicle, gas card, inventory, paid training (router, switch, rack and stack, structured cabling), ongoing paid training/support, guaranteed 40 hrs pay/week, overtime and call out pay.
- Pay: Could be same as Benefits? But we already have pay info in Benefits. Maybe we separate Pay: guaranteed 40 hrs/week, overtime and call out pay after hours.
- Schedule: Mostly M-F, travel up to 4+ hours away, overtime/after hours/weekend possible, position often works alone.
We must avoid duplication. Ensure we don't repeat same info in multiple sections unless it's distinct aspect.
Let's craft each section with appropriate HTML.
We'll need
for each section heading. Inside each section, we can have
for prose,
- for lists.
We must not include boilerplate like "Overview :" heading; we just use About the role heading.
We must not repeat job title.
Let's extract precise sentences.
About the role (Overview):
"Acuative, the nation's leading independent provider of telecommunications field services, seeks a Field Service Technician. The successful candidate will spend the majority of their time covering the (MARKET) area providing installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network based hardware."
We can keep that as a paragraph.
Responsibilities (Primary Duties and Responsibilities):
List items:
- Installation and maintenance of networking hardware including routers, switches, and WAP’s.
- Installation and maintenance of telephony equipment and circuits.
- Installation and support of retail technology systems – POS, Digital Signage, and Video Surveillance Systems.
- Circuit extensions and structured cabling.
- Site surveys and site audits.
- Installation of LEO (Low Earth Orbit) satellite receivers, cables and hardware.
- Installation of Fixed Wireless Antennas, cables and hardware.
- Accurate and timely submission of all job-related documents and deliverables.
- Maintain company vehicle, inventory, and tools to departmental standards.
We'll put as
- . Requirements: - Must have a clear driver’s license (no more than 4 points). - Must have Covid-19 vaccination. - Must be willing to work mostly M-F with opportunity for overtime and call out pay after hours. - Must be able to lift up to fifty pounds above head. - Must be able to climb a ladder. - Must be willing to travel as needed (tickets can be assigned four or more hours away). - Must be willing to go to new places. - Must adhere to drug free workplace policy. We can combine some. Qualifications (Education & Certifications): - Associates degree in Information Technology or equivalent experience. - CompTIA, Cisco, Cabling, and PBX system certifications a plus. - Selected candidates will be required to attend a hardware and cabling training course at our Global Technology Center in Strongsville, OH. Skills (Preferred Qualifications KSAs): We'll list bullet points: - Working knowledge of networking hardware and topologies. - Familiarity with Cisco networking