Field Engineer I

What You'll Do

Serve as the primary technical contact for assigned customer sites, ensuring alignment with business needs.
P计划、协调并完成软件安装、升级和硬件配置。
解决与软件、固件和硬件相关的技术问题。
开发并管理项目计划，确保按时执行。
提供安装后支持，以保持系统稳定性和客户满意度。
与团队成员合作，确保遵守所有法规和操作要求。
记录过程并撰写详细报告，以支持持续改进。

What We're Looking For

• Associate’s degree in Information Technology or a related field (or equivalent experience).
• 2+ years of relevant technical experience.
• Strong knowledge of Windows and Linux server environments, virtualization, and networking concepts.
• Experience with database administration and enterprise networking technologies.
• Familiarity with clustered servers, containers (e.g., Kubernetes), and SAN environments is a plus.
• Proficiency in Microsoft Office suite (Outlook, Word, Excel, Teams).
• Strong communication skills with the ability to explain technical concepts to varied audiences.
• Technical certifications such as A+, Network+, Microsoft, or Cisco are a plus.
• Experience in casino or gaming environments is helpful but not required.
• Must be eligible to acquire relevant gaming licenses, including Tribal Gaming Licenses.

Physical Requirements

• Ability to lift up to 75 lbs. during hardware installation.
• Combination of sitting, standing, and walking throughout the day.
• Must be able to travel and work in varying environments, including customer sites with noise or smoke exposure.

Work Environment

• Work is performed in office, customer site, and lab environments.
• This role requires some exposure to active casino gaming floors.

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

World Leader in Gaming Entertainment

Robust benefits package
Global career opportunities

Our Values

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business
• Good Citizen

Travel Expectations

• Up to 75%

Pay Range

$45,500 - $84,500 per year

Our Goal

To pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.

Additional Information

• This role is subject to mandatory background screening and regulatory approvals.
• To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies.
• This is a condition of Aristocrat’s gaming licenses.
• The specific information required may vary depending on the jurisdiction and project assignment.
• At this time, we are unable to sponsor work visas for this position.
• Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.