Field Engineer (Hybrid)

About the role

Field Engineer Work at the forefront of cybersecurity research and development, delivering capabilities to protect national security. Our projects cover the spectrum of security technologies, hardware architectures, and operating systems; if it runs code, we're interested in its security. We see the impact we have on our nation's security each day. We ensure our engineers have the tools they need to excel and we recognize superb results.

Responsibilities

• Deliver capabilities to protect national security by deploying and integrating Cyber products in customer environments.
• Handle everything from initial deployment through ongoing support, ensuring the technical face of our products in customer environments.
• Own user manual development and coordinate customer feedback back to our product development teams.
• Work independently in customer environments, demonstrating strong technical troubleshooting and problem-solving skills.
• Communicate effectively with customers, both verbally and in writing, to resolve complex issues.
• Support system and application debugging, and manage system administration and security of Linux and/or Windows operating systems.
• Understand networking concepts and protocols, and possess technical documentation skills (user manuals, integration guides).
• Train customers on product usage and be willing to travel to customer sites (up to 50%).

Requirements

• Strong technical troubleshooting and problem-solving skills.
• Experience with software deployment and system integration.
• Customer-facing communication skills (verbal and written).
• Ability to work independently in customer environments.
• System and application debugging experience.
• System administration and Security of Linux and/or Windows operating systems.
• Understanding of networking concepts and protocols.
• Technical documentation skills (user manuals, integration guides).
• Ability to train customers on product usage.
• Willingness to travel to customer sites (up to 50%).

Qualifications

• Security Clearance Requires a Secret Clearance.
• U.S. Citizenship is required.
• Qualified applicants must meet the requirements to obtain and maintain a Secret government security clearance.

Skills

• Experience supporting government (especially DoD) customers.
• Knowledge of OS internals (Linux and/or Windows).
• Understanding of C/C++ and ability to read code for troubleshooting purposes.
• Bash and/or Batch scripting for automation.
• Experience with build systems and software installation.
• TPM and Secure Boot technologies.
• DOD System Security Engineering and standards (RMF, Cyber Resiliency, Anti-Tamper, etc.).
• Understanding of system security and hardening.
• Virtualization technologies (QEMU, KVM, VMWare, VirtualBox, Hyper-V, etc.).
• Experience with ticketing and support systems (ServiceNow, Jira, etc.).
• Ability to synthesize customer feedback for product improvement.

Benefits

At Nightwing, we value collaboration and teamwork. You’ll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we’ll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients.

Pay

Competitive compensation package including base salary, performance-based incentives, and benefits.

Schedule

Flexible schedule to accommodate customer needs and personal commitments.

Benefits

• Health insurance
• Retirement savings plan
• Employee assistance program
• Professional development opportunities

Contact

For more information, please visit our website or contact us directly.

Equal Opportunity/Affirmative Action Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.