Field Engineer (English/Spanish)
Ladders · United States · 1 mo ago
RemoteRemoteEngineering$130k–$150k/yrFull-time
Responsibilities
- Onboard new customers and provide implementation guidance for the company platform
- Lead customer technical teams to innovate enterprise adoption solutions
- Ensure smooth transition from prototype to full-scale deployment
- Conduct health checks with customers to maintain operational excellence
- Serve as a trusted product expert and technical advisor throughout deployment
- Champion customer needs by coordinating with technical support and advocating for product evolution
- Engage with customers to demonstrate and expand the use of the company platform
Qualifications
- Professional fluency in English and Spanish for technical communication and training
- 3+ years in customer-facing technical roles like Sales Engineer or Solutions Architect
- 3+ years of experience with database management systems like Oracle and MySQL
- 3+ years of programming experience in Java, Python, and Shell scripting
- Strong foundational knowledge of cloud services including AWS, Azure, and GCP
- Experience using AI-assisted tools in technical workflows
- Bachelor's degree in Computer Science or equivalent experience
Benefits
- Competitive salary and pre-IPO stock options
- Comprehensive health care plans (medical, dental and vision)
- Paid Time Off including vacation and sick days
- Opportunity to shape a vibrant organizational culture