Field Engineer

About the Role

At Volvo Group, you will contribute to the transformation of our company, the transport industry, and society at large. You will ensure reliable field performance of autonomous trucks by detecting, investigating, and resolving customer quality issues in commercial operation. Your work will involve technical triage of field incidents, driving containment to minimize customer impact and fleet downtime, and contributing to cross-functional problem-solving for corrective actions. You will also support fleet upfits, field modifications, and vehicle status reporting, while capturing customer inputs to influence future product generations.

Responsibilities

• Detect, investigate, and resolve customer quality issues in commercial operation of autonomous trucks.
• Perform technical triage of field incidents across safety, quality, engineering, and partner teams.
• Drive containment actions to minimize customer impact and fleet downtime.
• Contribute to cross-functional problem-solving to develop and validate corrective actions.
• Support contingency technical solutions and secure software/system compatibility between base vehicle platforms and ADS partners.
• Provide structured field feedback and lessons learned into engineering, quality, and next-generation product development.
• Support fleet upfits, field modifications, and vehicle status reporting.
• Capture customer inputs to influence future product generations.

Qualifications

• Essential: Experience investigating field quality issues for complex systems and driving containment and corrective actions.
• Strong technical triage skills and ability to coordinate across safety, quality, engineering, and partner interfaces.
• Experience working with structured problem-solving methods, clear documentation, and traceability.
• Ability to translate real-world operational data and incident trends into actionable engineering inputs.
• Customer mindset with the ability to balance uptime, safety, and long-term product quality.

Skills

• Nice to have: Experience with autonomous vehicles, ADAS, or other safety-critical systems in operation.
• Familiarity with software and system compatibility management across vehicle platforms and external partners.
• Experience supporting fleet upfits, field modifications, or service operations in a commercial context.
• Experience with statistical trend analysis from incident data, warranty, or market reports.

Pay

The base pay for this position is set at $96,000.00 - $118,500.00 annually, with eligibility for bonuses where applicable. The final salary offered is determined by factors including geographic location, work-related knowledge, certifications, skills, education, and experience.

Benefits

• Competitive medical, dental, and vision insurance.
• Generous paid time off.
• Competitive matching retirement savings plans.
• Focus on professional and personal development through Volvo Group University.
• Programs to support work-life balance.

Who We Are

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. As part of Volvo Group, Volvo Autonomous Solutions accelerates the development, commercialization, and sales of autonomous transport solutions for on- and off-road applications. We combine strong tech expertise with skilled customer solutions to create innovative transport offers. Join us in our endeavor to enhance safety, flexibility, and productivity through cutting-edge technology and collaboration.