Field Engineer

About the role

TurbineOne is a fast-moving startup focused on enhancing situational awareness for national security customers. The Frontline Perception System (FPS) is an edge-first software platform designed for non-technical users to build and use machine learning models in a tactical environment. This role requires a Field Engineer who can integrate FPS with existing systems and provide hands-on support.

Primary Responsibilities

• Travel up to 50% of the year to deploy and integrate FPS with customer systems.
• Understand and tailor integration solutions for customer needs.
• Write scripts and develop integration processes for FPS.
• Collaborate with engineering, product, and customer success teams.
• Conduct on-site assessments and provide recommendations for integration strategies.
• Create detailed plans and documentation for integration and deployment.
• Provide technical support and training to customers.
• Iterate on integration processes and FPS capabilities based on customer feedback.
• Resolve technical issues promptly during integration and deployment phases.

On a Typical Day

• Provision and configure FPS deployments for engagements.
• Meet with customers to gather and understand their integration needs.
• Design and document tailored integration processes.
• Write scripts to route data from FPS to client systems.
• Deploy and configure FPS on-site.
• Train customer teams on using FPS.
• Collaborate with internal teams to refine FPS based on field experiences.
• Resolve technical issues during integration and deployment.

Desired Experience and Attributes

• High ethical standards, strong problem-solving skills, and a proactive approach.
• Experience in system integration, especially in defense-related industries.
• Understanding of machine learning concepts and networking principles.
• Proven experience in integrating complex systems and excellent communication skills.
• Willingness to travel frequently and work on-site.

Startup Culture Expectations

We are a small, fully remote team that values autonomy, trust, and effective communication. We embrace change, move quickly, share failures, and build things ourselves. We expect everyone to be comfortable with constant change, remote work, and frequent travel.

Eligibility

Must be eligible for a U.S. government clearance.

Desired Skills

• Experience in engineering complex production systems.
• Proven track record in system integration and deployment.
• Experience in resource-constrained environments.
• Strong technical documentation and communication skills.

Desired Attributes

• A strong interest in solving customer problems.
• A proactive and self-starter attitude towards problem-solving.
• Inquisitiveness and a willingness to learn about systems and debug issues.

Culture Fit

Humility in the problem space and customer needs, inquisitiveness, and comfort with remote work and frequent travel.

Pay

The base salary range for this role is $130,000–$185,000, with actual compensation determined by experience, skills, and geographic location.