Field Engineer

About the Role

The Field Engineer serves as the lead installer on job sites, providing technical leadership, project execution, and mentorship. This role delivers, installs, configures, tests, and maintains Audio Visual (AV), Physical Security (cameras, access control, alarms, and various other product lines), Network, and Fiber cabling systems. The position requires excellent customer-facing communication and professional presence, representing Velocity1 onsite with clients. Most work is performed at customer locations in the mid-state region, with occasional travel to neighboring states. The Field Engineer must be comfortable working on ladders and lifts and handling heavy equipment (e.g., large-format displays, racks, speaker cabinets).

Responsibilities

• Lead and execute successful installations of AV, Security, Networking, and Fiber systems in accordance with Velocity1 standards, project scope, and timelines.
• Serve as the onsite technical authority, ensuring system designs are implemented accurately, optimized, and fully functional.
• Drive to customer sites and oversee the delivery, staging, and handling of equipment.
• Perform and lead structured cabling installations, device mounting, rack buildouts, terminations, labeling, and cable management.
• Configure, program, and commission systems, including AV control, DSP, video routing, camera deployments, access control controllers, and basic network switch configurations.
• Conduct system testing, validation, and commissioning; generate and submit required documentation and test reports (e.g., fiber certifications).
• Communicate clearly with customers and stakeholders, set expectations, and provide end-user training and quick-start documentation as needed.
• Coordinate closely with Project Managers, Solutions Architects, vendors, and internal teams; proactively identify risks and escalate issues or change orders.
• Mentor, direct, and assign tasks to Field Technicians; verify workmanship, documentation, and safety compliance meet Velocity1 standards.
• Oversee and verify work performed by 1099 contractors and third-party installers, ensuring quality, safety, and adherence to Velocity1 specifications.
• Maintain a clean, organized, and safe job site, including proper waste disposal and final site polish.
• Safely operate lifts, ladders, and tools; rig and lift heavy equipment using proper techniques and safety procedures.

Requirements

• Bachelor’s degree (or equivalent experience in a technical field).
• Minimum of 5 years of experience in a technical field.
• Valid driver’s license; ability to pass background checks and obtain security clearances as needed.
• Comfortable working on ladders and lifts, and handling heavy equipment (e.g., large-format displays, racks, speaker cabinets).
• Willingness to travel up to 50%, including possible overnight stays, primarily within the Southeast region.

Preferred Qualifications

• Bachelor’s degree in technology engineering or a related field.
• CTS certification (or similar certifications such as RCDD, CTS-I, CTS-D).

Schedule

Regular work hours are Monday through Friday from 8:00 AM to 5:00 PM with a 1-hour lunch break. Occasional overtime, including evenings and weekends, may be required to accommodate customer needs. Employees are expected to report to their local office; this is not a remote position.

Travel

This position requires up to 50% travel, including possible overnight stays. Travel is generally within the Southeast, across the 9 states where Velocity1 operates.

Physical Demands

• Frequent driving to customer locations.
• Regularly working on lifts and ladders.
• Lifting equipment over 50 lbs.