Field Engineer

Responsibilities

• Management of Windows and Linux workstations and supporting systems and infrastructure in a rapidly changing RDT&E environment.
• Troubleshoot, preventative/corrective maintenance, installs, upgrades and maintain various GOTS/COTS systems and associated network equipment.
• Supporting customers in a lab environment and will provide lab support for equipment used for testing and training.
• Setting configurations, equipment interfaces and data extraction requirements.
• Congducting, analyzing and coordinating testing, report any findings and/or discrepancies.
• Solving hardware and software interface problems, define input and output parameters, and ensure integration of systems.

Requirements

• High School diploma with 4 years’ relevant work experience or an associate’s degree with 2 years’ relevant work experience
• In depth experience with managing Windows or Linux Computer Systems in complex environment.
• Working technical knowledge of current network hardware, protocols, and standards.
• Strong hardware and software troubleshooting skills.
• Six (6) years of Field Engineer experience in a real world setting at a complex site with RDT&E.
• Working Knowledge of computer systems hardware.
• Working technical knowledge of networking and PC systems, including Windows and Redhat Linux.
• With help desk ticketing system for problem tracking and resolution.
• Diagnose and resolve technical hardware and software issues in a complex network environment.
• Able to install, support, and troubleshoot PC hardware components and peripherals.
• Provide support to user community by responding to requests for technical assistance.

Qualifications

• Active Secret security clearance

Skills

• Technical knowledge of networking and PC systems, including Windows and Redhat Linux.
• Ability to diagnose and resolve technical hardware and software issues in a complex network environment.
• Experience with help desk ticketing system for problem tracking and resolution.
• Experience with managing Windows or Linux Computer Systems in complex environment.

Benefits

• The anticipated salary range for this position is $85,000-$95,000.