Field Engineer

Responsibilities

• Responsible for ensuring availability and reliability of multiple data centers to meet the requirements of enterprise operation.
• Install, configure and upgrade routers, switches, servers as well as map out, run and connect all LAN and SAN fiber optic network cabling.
• Perform ongoing calibration, monitoring, and troubleshooting of enterprise servers running on Red-Hat Linux to ensure proper performance levels are sustained.
• Analyze and monitor system health, responded appropriately to network alerts and events, use the standard ticket-handling procedures to escalate a ticket upstream when appropriate.
• Assist in the data center migration between different sites by racking, labeling both physically and logically on asset management application, using an ITL-based configuration and change management process
• Support data center capacity planning and construction by conducting power/cooling audits on data halls to validate available capacity for rack infills
• Record and maintain accurate incident and change records to safeguard the quality of operations along with escorting vendors and ensuring client policies are followed

Requirements

• Experienced in server installation and network configuration
• Familiar with TCP/IP, switching, routing, and optical communication technology
• 1+ year work experience in maintenance & operation at an IDC or Network Center
• Trouble-shooting and problem solving abilities.
• Must have at least a bachelor's degree in Computer Science, Information Systems, Computer Engineering, Electrical Engineering, Telecommunications, or a related field
• Speaking Chinese Mandarin is a plus