Field Educ Spec CAS

About the role

This role requires 25% of travel to enhance collaboration and ensure successful completion of projects.

Responsibilities

• Plans, develops, delivers, and coordinates in-house product training programs for field support personnel and customers.
• Obtains information needed to prepare in-house training programs; prepares training materials; develops course content; determines methodology; and coordinates the development of training aids.
• Safeguards training program(s) meets company and customer objectives.
• Maintains communication with customers to ensure effectiveness of training.
• Utilizes trainers with technical expertise.
• Continuously revises lesson plans to meet new training requirements and to keep technical information up to date.
• Assesses fields needs for a new or revised curriculum build utilizing the ADDIE model of adult instructional design.
• Designs and executes creative and engaging Field Sales and Clinical Specialists Education programs that are targeted, purposeful, and increase electrophysiology knowledge and skills in procedures and cardiac ablation therapies, to enable the commercial organization meets its objectives.
• Collaborates with cross functional groups (PACE T&E, Product Marketing, Sales, Product Development, Services, Legal, Quality, and Regulatory) to create education programs, curricula, course materials and measurements that support business unit strategies and are compliant with regulatory, quality systems, and Business Conduct Standards.
• Demonstrates education effectiveness through systematic program evaluation and continuous improvement strategy.
• Works collaboratively with the Physician Education team to develop and deliver new processes, quality standards and increase efficiency of the team.

Requirements

• Minimum Requirements: High school diploma PLUS a minimum of 6 years of related work experience in cardiac mapping and navigation. OR Associate degree PLUS a minimum of 4 years of related work experience in cardiac mapping and navigation. OR Bachelor’s Degree PLUS a minimum 2 years of relevant experience OR Masters with minimum 1 year of relevant experience in a clinical lab setting, clinical training, field sales/support in medical device, healthcare industry or equivalent experience1 year of EP mapping experience.
• Nice to Have: Advanced Electrophysiology (RCIS or IBHRE certification is preferred) Computer skills: Excel, Smart Sheets, Articulate & Rise, Adobe, Camtasia. Power Point, Word, Outlook, Teams, Share PointInstructional design methodsPresentation skillsExcellent writing skillsExcellent communication skillsCollaboration and Inclusion skillsAbility to develop and foster strong relationships with external customersPassion and ability to develop and deliver impactful training. Strong working knowledge of Training & Education of Medical device program curriculum build and delivery processes.Assessment of core competencies of field employees and physician customers to identify gaps in current program and build out and deliver curriculum that fills gaps identified.

Qualifications

• High school diploma PLUS a minimum of 6 years of related work experience in cardiac mapping and navigation. OR Associate degree PLUS a minimum of 4 years of related work experience in cardiac mapping and navigation. OR Bachelor’s Degree PLUS a minimum 2 years of relevant experience OR Masters with minimum 1 year of relevant experience in a clinical lab setting, clinical training, field sales/support in medical device, healthcare industry or equivalent experience1 year of EP mapping experience

Skills

• Strong influence on the design of new indication and product launch education plans based on business strategy, with a significant focus on functional results.
• Strong working knowledge of Training & Education of Medical device program curriculum build and delivery processes.
• Assessment of core competencies of field employees and physician customers to identify gaps in current program and build out and deliver curriculum that fills gaps identified.

Benefits

For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers.

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan.