Field Diagnostic Technician

About the role

Join our dedicated team as a Field Diagnostic Technician at our Hunter Service Center, MO location. Since 1946, Hunter Engineering has been a global leader in automotive service equipment, with products used by top vehicle manufacturers, tire companies, and service centers worldwide.

Responsibilities

• Support field personnel via incoming calls/service tickets to accurately and effectively diagnose service issues and perform walk-through of necessary repairs ensuring resolution
• Build positive relationships with field personnel
• Report issues found on repaired systems for quality and technical documentation
• Collect and categorize data during and after contact in order to make appropriate product and service improvement recommendations
• Evaluate, troubleshoot and work in the repair process of all Hunter electronic/electromechanical components and systems
• Additional duties as assigned

Requirements

• 2-year technical degree from accredited institution required, or relative industry accreditations with high school diploma or equivalent
• 1-2 years of applicable experience required, prior experience with Hunter Equipment preferred
• Strong computer skills required for diagnosis of alignment and inspection systems
• Computer diagnostics and networking skills a plus
• Outstanding mechanical aptitude preferred
• Knowledge of hydraulics and pneumatics is a plus

Qualifications

• No extensive travel required; this is an on-site position working in partnership with our field team (may request work at Headquarters in Bridgeton, MO a couple times per year)