Field Deployment Specialist

About the role

The Problem As Flock rapidly expands our Drone as a First Responder solutions, establishing robust, reliable physical infrastructure on the ground is essential to powering aerial operations. Scaling nationwide deployments requires technical specialists who can execute complex field installations, configure custom hardware, and troubleshoot network connectivity under real-world site conditions. You will own physical site assessments, install specialized drone docks and hardware, and ensure our DFR infrastructure is built to last.

Responsibilities

• Execute nationwide on-site installations, routine maintenance, and field support for DFR hardware, drone docks, and supporting infrastructure.
• Conduct comprehensive physical site assessments to verify electrical power availability, structural mounting locations, network connectivity, and site access constraints.
• Diagnose and resolve complex hardware, software, and local network connectivity issues encountered during field deployments.
• Complete detailed installation documentation, service records, site photographs, and technical field logs for cross-functional operations teams.
• Partner directly with public safety customers and internal deployment teams to guide site readiness and ensure safe, compliant installations.

Requirements

• Technical experience in field service environments such as low-voltage installations, telecommunications, surveillance technology, or physical infrastructure deployment.
• Hands-on proficiency with basic networking, electrical systems, mechanical assembly, and troubleshooting across MacOS, Windows, or Android environments.
• Practical capability to work outdoors in variable weather conditions, navigate elevated heights, and safely lift or transport equipment weighing up to 75 lbs.
• A valid driver's license, acceptable identification for air travel, and the ability to manage nationwide travel logistics independently.
• An FAA Part 107 Remote Pilot Certificate, or willingness to obtain certification within 45 days of hire.
• An associate or bachelor's degree, or experience in customer-facing technical support in public safety environments, is a plus.

Qualifications

• Possession of a valid driver's license, acceptable identification for air travel, and the ability to manage nationwide travel logistics independently.
• An FAA Part 107 Remote Pilot Certificate, or willingness to obtain certification within 45 days of hire.
• An associate or bachelor's degree, or experience in customer-facing technical support in public safety environments, is a plus.

Skills

• Technical experience in field service environments such as low-voltage installations, telecommunications, surveillance technology, or physical infrastructure deployment.
• Hands-on proficiency with basic networking, electrical systems, mechanical assembly, and troubleshooting across MacOS, Windows, or Android environments.
• Practical capability to work outdoors in variable weather conditions, navigate elevated heights, and safely lift or transport equipment weighing up to 75 lbs.
• A valid driver's license, acceptable identification for air travel, and the ability to manage nationwide travel logistics independently.
• An FAA Part 107 Remote Pilot Certificate, or willingness to obtain certification within 45 days of hire.
• An associate or bachelor's degree, or experience in customer-facing technical support in public safety environments, is a plus.

Benefits

• Compensation In this role, you'll receive a starting salary between $60,000 and $80,000 as well as Flock Stock Options.
• Your recruiter will discuss this in depth with you during our first chat.

Pay

Compensation In this role, you'll receive a starting salary between $60,000 and $80,000 as well as Flock Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in depth with you during our first chat.

Schedule

Compensation In this role, you'll receive a starting salary between $60,000 and $80,000 as well as Flock Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in depth with you during our first chat.