Field Deployment Engineer - R144

About the role

The Field Deployment Engineer will serve as the technical bridge between operational users, customers, and product development teams. They will identify and cultivate new customer opportunities, support field deployments, build trusted relationships with operators and mission owners, understand operational challenges, and translate these challenges into product enhancements and future capability development.

Responsibilities

• Demonstrate operational credibility and build trust to enable sales with new customers as well as support existing customers
• Conduct product demonstrations, installations, training, troubleshooting, and field tests for products
• Understand customer mission and operational context, gather customer requirements, evaluate application needs, and define solution configurations utilizing the organization’s product portfolio
• Integrate systems into customer environments, delivering tailored solutions that meet customer specification and performance expectations
• Gather customer feedback and help translate it into product improvements
• Serve as a trusted technical representative of EXP in customer-facing settings
• Support CONUS travel with possible OCONUS travel

Requirements

• Field experience in technical role directly deploying and enabling TSCM or technical collection capabilities
• Strong communication skills with technical and non-technical audiences, someone that can translate between mission owners and technical SMEs
• Background as prior TSCM, SIGINT, electronic warfare, and special operations communications professionals with operational RF collection experience, and technical mission expertise
• Comfort with networking, system integration, and field support
• Willingness to travel 25–50%, mostly CONUS with potential OCONUS travel
• Active TS clearance

Qualifications

• Preferred background as prior in the following or similar roles: Cryptologic Warfare Officer or Technician (CTR or CTT), Army 35S or SIGINT Warrant Officer, Marines 2621, SOF communications role, NSA field support engineer or similar field engineer role in the Intelligence Community, or TSCM professional
• Experience in joint/interagency roles that required bridging across multiple organizational cultures, bureaucracies, and approaches
• Signals, SDRs, spectrum analysis, and antennas
• Electronic warfare or communications systems
• Prior fielding, flight testing, ground testing, or deployed system support experience

Skills

• Ability to operate and support technical systems in customer environments
• Strong understanding of signals, SDRs, spectrum analysis, and antennas
• Experience in electronic warfare or communications systems
• Field deployment and support experience

Benefits

• Company-paid medical, dental, and vision insurance
• Generous Time Off: up to 33 days of PTO and generous sick leave
• Roy 401(k) Plan: up to a 12% company contribution, including a 3% safe harbor, 6% match, and up to 3% additional as a form of profit sharing
• Student Loan Repayment: reallocate a portion of your 401(k) match funds to repay student loans
• Paid Parental Leave: six weeks of paid leave for the primary caregiver and two weeks of paid leave for the secondary caregiver
• Tuition Reimbursement: support further education
• Referral Bonus Program: earn rewards for bringing talented individuals into our team
• Exclusive Entertainment Perks: free tickets to sporting events, theater, concerts, and more
• Inspiring Work Culture: thrive in a collaborative, creative, and supportive culture

Pay

Competitive salary commensurate with experience

Schedule

Hybrid role supporting both sales/business development as well as product development with existing customers across the IC and DOW