Field Controls Engineer
for each section heading, then content:
for prose,
- for lists.
We must preserve all substantive information; do not invent or summarize away detail. So we need to include all details from the posting, but we can format them as lists.
We must not repeat job title as heading. So no
Field Controls Engineer
. We must not put Job ID etc. We must remove boilerplate: EEO statement, "This job description is not designed to cover..." etc. Also remove "Krauss-Maffei Corporation is committed to creating a diverse environment..." etc. Also remove "FLSA: Non-Exempt UPDATED: 08/15/2026 DIVISION: DSS REPORTS TO: Customer Care Manager" maybe considered metadata; we can fold minor metadata into a shortor drop it. The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So we could include a short
with that metadata maybe under About the role? But better to drop it as it's minor. However we need to preserve ALL substantive information; is that metadata substantive? It's FLSA, Updated, Division, Reports To. Might be considered minor metadata; we can drop or fold into a short p. Safer to include a short p after About the role maybe. But we need to avoid filler like "commensurate with experience". Not present. Now let's extract content. Summary: "Provide technical support and troubleshooting service to customers over the phone, virtually, and at their facilities to install, repair, and optimize KraussMaffei equipment." Essential Responsibilities bullet points: - Systematically and efficiently analyze, troubleshoot, and restore function to KraussMaffei equipment. - Commission KraussMaffei equipment and follow standard procedures to ensure customer satisfaction and successful handoff. - Review work completed, costs, time, and additional work identified while on site with manager and customer as needed. - Create thorough and detailed service reports that include description of visit, work completed, costs, time, and additional work identified. - Conduct customer training relating to the operation and maintenance of KraussMaffei equipment and products. - Lead and train less experienced service personnel as needed. - Follow standardized procedures. - Collect requisite information to create standardized procedures when opportunities are identified. - Plan and lead RPM controls and automation work. - Collaborate with RPM team on strategic vision, sales leads, and plan of execution. Behavioral Performance Expectations bullet points (list): - Lives our Values, Customer Focused, Collaborates – Considers actions, behavior, and communication to foster a positive outcome regardless of situation and audience. - Treats fellow coworkers and customers with respect during conversations and interaction with each other. - Follows up with customer to ensure satisfaction before departing jobsite. - Shares information with others. - Encourages unity rather than “us vs. them” thinking in self and others. - Self-Development and Situational Adaptability – Works with manager and team to ensure success on the job by having necessary tools, materials, training, and guidance to execute work safely and correctly. - Maintains composure and patience when new opportunity presents itself and views those situations as chance to learn and grow. - Takes initiative with manager to participate in, and is committed to, training programs. - Maintains Decision Quality and Drives Results – Make decisions that build trust and open communication with customers and team. - Knows when to act independently and when to escalate issues. Job Specific Competencies bullet points: - Time Management - Ability to work collaboratively with local and cross functional technical teams - Effective verbal & written communication skills to support positive outcomes - Practical competency in safe mechanical/electrical tool use (hand and torque wrenches, calipers, multimeter, power tools, air tools, hydraulic testing equipment) - Ability to operate lifting equipment such as forklifts, scissor-lifts and other mobile lifts - Basic knowledge of electrical components (High voltage 480V/220V, Low Voltage, fuses, relays, contactors, motors) - Basic knowledge of PLC programming and function (Allen Bradley, Sigmatek, Siemens) - Basic understanding of mechanical assemblies (conveyors, sprockets, belts, pulleys, gearboxes, centrifugal pumps, vacuum pumps) - Basic knowledge of pneumatic conveying and troubleshooting (controls, actuators, or valves) Technology Specific Competencies: two subcategories: Injection Molding / Extrusion and Reaction Process Molding. Injection Molding / Extrusion bullet points: - Ability to read hydraulic and electrical schematics as well as navigate OEM documentation - Understands equipment function: Able to identify equipment functional locations and state general equipment functions for injection molding machine sub-assemblies (clamp unit (IM), plasticizing unit, injection unit, hydraulic unit, and robots) Reaction Process Molding bullet points: - Ability to work collaboratively with local and cross functional technical teams during service visits and large-scale installations - Ability to read chemical flow schematics, hydraulic flow schematics, electrical schematics as well as navigate OEM documentation. - Understands equipment function: Able to identify equipment functional locations and state general equipment functions for RPM equipment (hydraulic presses, electrical presses, rotary conveyors, hydraulic unit, and robots) - Understands function of and can troubleshoot E-Stop circuitry Supervisory Responsibility: This position has no supervisory responsibilities. (We could note but not needed.) Work Environment: "This job operates primarily at KM customer’s sites, although some technical support may be provided from the home office as directed by management. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts and forklifts. The noise level in the work environment can be loud. While on site, field service engineers are required to adhere to customer requirements for identification, safety, PPE, and all GMP’s." Physical Demands: "The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day.The employee must frequently lift and/or move items over 50 pounds.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.Ability to work in a constant state of alertness required." Expected Hours of Work: "This is an hourly, non-exempt, full-time position with standard working days/hours of Monday through Friday, 8am to 5pm with paid overtime as necessary to complete required tasks. Actual working hours may vary based on needs of customers." Travel: two paragraphs: - Injection Molding / Extrusion: Travel is significant, primarily in a multi-regional area and during the business day, although out-of-the-area and overnight travel is very frequent. Travel to Germany or other international locations, while not likely, is possible for training/conferences. Approximate travel is 80%. - Reaction Process Molding: Travel is significant (85% and greater), in a multi-regional area which includes Canada, Mexico as well as the US. Travel at times, during large scale installations, can extend to multiple weeks within reason. All travel requires overnight stays at the location unless the drive is less than two (2) hours. Required Education And Experience: - High school diploma or equivalent required; Associate degree or technical certification in Electrical Engineering Technology, Mechatronics, Automation, or a related field preferred. - Minimum of 5 years of experience troubleshooting, commissioning, installing, and servicing industrial equipment in a manufacturing or field service environment. - Working knowledge of PLC-based control systems, electrical schematics, industrial automation equipment, and related diagnostic tools. - Ability to analyze and resolve electrical, controls, and mechanical issues in a fast-paced customer environment. - Competency in workflow software (MS Office, Innosoft, Concur, SAP) Now we need to decide sections. About the role: summary paragraph. Responsibilities: combine Essential Responsibilities + Behavioral Performance Expectations (maybe as two sublists? but we can just list all bullet points under Responsibilities). Could separate but still under same heading. Skills: combine Job Specific Competencies + Technology Specific Competencies (maybe as two sublists). Could also include some of the abilities like reading schematics etc. Requirements: include Required Education And Experience, Work Environment, Physical Demands, Travel (maybe). Could also include Supervisory Responsibility (none). We'll include those. Schedule: Expected Hours of Work. We must not create Benefits or Pay. Now we need to ensure we don't include filler like "not specified". All content we have is specific. Now produce HTML. We'll start with
About the role
thenProvide technical support and troubleshooting service to customers over the phone, virtually, and at their facilities to install, repair, and optimize KraussMaffei equipment.
ThenResponsibilities
then- with li for each bullet.
We need to list all responsibilities bullets.
Let's list them:
1. Systematically and efficiently analyze, troubleshoot, and restore function to KraussMaffei equipment.
2. Commission Krauss