Field Computer Specialist

Primary Responsibilities

• Maintain maximum uptime for computer systems and associated broadband connectivity.
• Implement and maintain field computer systems for all entities within the assigned area.
• Support and train users as needed.
• Distinguish between user error and problems requiring escalation to other support teams or software vendors.
• Identify and coordinate solutions for security gaps and compliance issues.
• Participate in ongoing continuous U-Haul education through U-Haul University

Minimum Qualifications

• Experience with technologies such as networking, administration, security-monitoring equipment, storage gates, alarm systems, doors, digital video equipment, printers, computers, VoIP, analog phones, air phones and cash drawers
• Current, valid driver’s license and clean driving record

Work Environment

• The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or irritating chemicals.
• May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
• The work requires some physical exertion such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

Required

• This is a salaried position, as the candidate is expected to be on call and available to respond physically, if necessary, seven days a week.
• The regular work week is typically Monday through Friday, but occasional Saturdays or Sundays may be required, depending on need.
• The ideal candidate is someone who is very handy, not afraid of heights, and has some experience with:
• Electrical 120v and low voltage wiring, including conduit work
• Windows PCs/tablets and printer installation, troubleshooting, maintenance
• iOS devices including iPhone and iPad troubleshooting
• Networking, including Voip, wiring, router/switch installation
• Burglar alarms systems including wiring & device installation, troubleshooting, etc.
• PTI access control systems, including wiring & device installation, troubleshooting, etc
• Security camera systems, DVR/NVRs, coax and IP, including wiring and camera installation, troubleshooting, and TV wall mounting
• Door hardware and lock installation, troubleshooting, and maintenance

Benefits

• Full medical coverage, if eligible
• Prescription plans, if eligible
• Dental and vision plans
• Registered Dietitian Program, if eligible
• Gym Reimbursement Program
• Weight Watchers, if eligible
• Virtual doctor visits
• Career stability
• Opportunities for advancement
• Valuable on-the-job training
• Tuition Reimbursement Program
• Free online courses for personal and professional development at U-Haul University®
• Business-travel insurance
• You Matter Employee Assistance Program
• Paid holidays, vacation and sick days, if eligible
• Employee Stock Ownership Plan (ESOP)
• 401(k) savings plan
• Life insurance
• Critical illness/group accident coverage
• 24-hour physician available for kids
• MetLaw Legal Program
• MetLife auto and home insurance
• Mindset App Program
• Discounts on cell phone plans, hotels and more
• LifeLock identity theft protection
• Savvy consumer-wellness programs - from health-care tips to financial wellness
• Dave Ramsey’s SmartDollar Program
• U-Haul Federal Credit Union membership