Field Clinical Specialist - Tennessee

About the role

EBR Systems is a pioneering company in cardiac care, developing the world's first FDA-approved leadless left ventricular endocardial pacing device for heart failure. Our mission is to redefine what's possible in heart care, and we're looking for a Field Clinical Specialist to join our team.

Responsibilities

• Provide on-site clinical assistance and technical expertise during LV leadless therapy procedures.
• Identify suitable patients, ensure adherence to best practices, and troubleshoot devices as needed.
• Aid in pre-procedure planning and post-procedure follow-up to address any technical or clinical issues.
• Offer comprehensive training sessions, presentations, and hands-on demonstrations for healthcare professionals.
• Guide users through imaging modalities, procedure workflows, and evolving product features.
• Build and maintain productive relationships with physicians, research coordinators, and clinical teams.
• Serve as the primary point of contact for assigned sites, facilitating device utilization, procedural planning, and logistical support.
• Provide continuous support and resources to help physicians achieve clinical and operational goals.
• Develop and deliver educational materials, including models, simulations, and in-service programs.
• Ensure teams understand device functionality, procedural techniques, and clinical data interpretation.
• Gather feedback on device performance, procedural efficiency, and patient outcomes for internal teams.
• Analyze feedback data to identify trends, areas for improvement, and opportunities for innovation.
• Collaborate with engineering and product development to inform product enhancements and future innovations.
• Ensure all clinical activities comply with all regulatory requirements and company policies.
• Generate accurate documentation for continuous record keeping.
• Adhere to all company policies, compliance standards, and ethical guidelines.
• Ensure compliance with healthcare facility requirements by securing and maintaining vendor credentials to gain access for sales activities and client support.

Requirements

• High school diploma plus 11 years of relevant clinical support experience; or Associate degree plus 9 years of relevant clinical support experience; or Bachelor’s degree plus 7 years of relevant clinical support experience; or Advanced degree plus 5 years of relevant clinical support experience.
• Proficiency in CRM software, Microsoft Office Suite/applications, virtual meeting tools, and project management tools.
• Experience in cardiac rhythm management, structural heart, or advanced cardiac therapies.
• Familiarity with echocardiographic imaging, trans-septal techniques, and related cardiac intervention workflows.
• Demonstrated ability to communicate complex clinical concepts, train diverse audiences, and thrive in interventional cardiac procedure settings.
• Familiarity with cardiac imaging and hospital decision-making processes.
• Strong communication, negotiation, and presentation skills with the ability to effectively influence the target audience.
• Ability to develop physician champions and navigate complex account environments.
• Willingness to travel approximately 80% of the time to various locations, including but not limited to healthcare facilities, industry events, and EBR office(s), with frequent travel to healthcare facilities within the assigned territories.

Qualifications

• High school diploma plus 11 years of relevant clinical support experience; or Associate degree plus 9 years of relevant clinical support experience; or Bachelor’s degree plus 7 years of relevant clinical support experience; or Advanced degree plus 5 years of relevant clinical support experience.

Skills

• CRM software proficiency.
• Microsoft Office Suite/applications.
• Virtual meeting tools.
• Project management tools.
• Cardiac rhythm management, structural heart, or advanced cardiac therapies.
• Echocardiographic imaging, trans-septal techniques, and related cardiac intervention workflows.
• Communication, negotiation, and presentation skills.

Benefits

• Medical, dental, and vision insurance provided at no cost for employee-only coverage.
• 401(k) matching plan.
• Paid Time Off – starting at 3 weeks per year.
• Competitive salary with opportunities for career growth.
• Employee stock options.
• Life & AD&D and long term disability insurance.
• Education assistance.
• Voluntary commuter benefits and pet insurance.
• Weekly company lunches and occasional happy hour events.

Pay

$120,000 - $170,000*

Base pay is one part of your total compensation. The salary offered will depend on several factors, including, but not limited to your experience, knowledge, skills, location, internal equity, and market alignment.

Schedule

Flexible schedule to accommodate travel and site visits.

Contact

To apply, please visit our website at https://www.ebrsystemsinc.com/.