Field Clinical Specialist - Denver

About the role

As a Field Clinical Specialist, you will provide comprehensive clinical, technical, and educational support to ensure the safe and effective use of our leadless left ventricular (LV) Cardiac Resynchronization Therapy (CRT) devices. Working closely with physicians, electrophysiology (EP) lab staff, and other healthcare professionals, you will deliver in-depth product training, procedural guidance, and ongoing support.

Responsibilities

• Provide on-site clinical assistance and technical expertise during LV leadless therapy procedures.
• Identify suitable patients, ensure adherence to best practices, and troubleshoot devices as needed.
• Aid in pre-procedure planning and post-procedure follow-up to address any technical or clinical issues.
• Offer comprehensive training sessions, presentations, and hands-on demonstrations for healthcare professionals.
• Guide users through imaging modalities, procedure workflows, and evolving product features.
• Build and maintain productive relationships with physicians, research coordinators, and clinical teams.
• Serve as the primary point of contact for assigned sites, facilitating device utilization, procedural planning, and logistical support.
• Provide continuous support and resources to help physicians achieve clinical and operational goals.
• Develop and deliver educational materials, including models, simulations, and in-service programs.
• Ensure teams understand device functionality, procedural techniques, and clinical data interpretation.
• Gather feedback on device performance, procedural efficiency, and patient outcomes for internal teams.
• Implement systematic feedback collection methods, such as surveys, interviews, and focus groups, to gather comprehensive insights.
• Analyze feedback data to identify trends, areas for improvement, and opportunities for innovation.
• Collaborate with engineering and product development to inform product enhancements and future innovations.
• Ensure all clinical activities comply with all regulatory requirements and company policies.
• Generate accurate documentation for continuous record keeping.
• Adhere to all company policies, compliance standards, and ethical guidelines.
• Ensure compliance with healthcare facility requirements by securing and maintaining vendor credentials to gain access for sales activities and client support.

Qualifications

• High school diploma plus 11 years of relevant clinical support experience; or
• Associate degree plus 9 years of relevant clinical support experience; or
• Bachelor’s degree plus 7 years of relevant clinical support experience; or
• Advanced degree plus 5 years of relevant clinical support experience.

Skills

• Proficiency in CRM software, Microsoft Office Suite/applications, virtual meeting tools, and project management tools.
• Experience in cardiac rhythm management, structural heart, or advanced cardiac therapies.
• Familiarity with echocardiographic imaging, trans-septal techniques, and related cardiac intervention workflows.
• Demonstrated ability to communicate complex clinical concepts, train diverse audiences, and thrive in interventional cardiac procedure settings.
• Familiarity with cardiac imaging and hospital decision-making processes.
• Strong communication, negotiation, and presentation skills with the ability to effectively influence the target audience.
• Ability to develop physician champions and navigate complex account environments.
• Willingness to travel approximately 80% of the time to various locations, including but not limited to healthcare facilities, industry events, and EBR office(s), with frequent travel to healthcare facilities within the assigned territories.

Benefits

This position offers a competitive salary range of $120,000 - $170,000, with additional compensation including bonuses and equity, along with a comprehensive benefits package. EBR Systems, Inc. does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. Please refrain from solicitations at this time.

About EBR Systems, Inc.

EBR Systems, Inc. is a leading innovator in cardiac technology. We are the team behind the world's first FDA approved, leadless left ventricular endocardial pacing device for heart failure. Our mission is to empower physicians and power hearts by delivering breakthrough solutions that improve patient outcomes. We offer a dynamic work environment, competitive compensation, and a wide range of benefits and growth opportunities. We are committed to fostering an inclusive culture where diversity and inclusion are valued and celebrated. If you share our passion for making a difference in the lives of patients, we encourage you to apply.