Field Clinical Specialist Associate: Kansas City, MO

Responsibilities

• Provide pacemaker & ICD follow-up to BIOTRONIK patients and physician customers.
• Provide pacemaker & ICD implant support within area of geographic responsibility.
• Provide in service training to physician, nursing, and technical hospital staff.
• Train peers in cardiac pacing and BIOTRONIK products
• Provide technical and administrative support when required for clinical studies and scientific studies. This may include collection of patient data, support clinical sites and/or patient support.
• Pose strong administrative skills to ensure all necessary paperwork associated with implant or follow-up or associated with data collection for clinical/scientific studies is correct.
• Maintain a competent and current level of knowledge in cardiac pacing, defibrillators, and electrophysiology in general.
• Maintain a comprehensive product and technical knowledge of all BIOTRONIK bradycardia and tachycardia products.
• Competency in all aspects of ICD implant and follow-up. FCS candidates that are not certified must demonstrate technical proficiency and implant certification within six months of hire date.
• Maintain or obtain North AMERICAN Society of Pacing & Electrophysiology (IBHRE) certification. FCS that are not certified must become certified within two years of hire date.
• Maintain a comprehensive product and technical knowledge of competitive products including features, functions, and benefits.
• Absorb and implement new information quickly.
• Assist the sales representative when working within a specific sales territory.
• Provide on-call coverage 24 hours per day and up to 7 days per week. Weekend call schedules shall rotate based on territory schedule. Scheduling is the responsibility of the Director of Sales. The FCS must carry a pager and be available at all times when on call.
• Provide implant and follow-up coverage to Sales Representatives when he/she is unavailable or in training.
• FCS may be required to travel and provide implant support anywhere within the Area Sales Director's defined sales territory. Cross-over coverage during emergencies may be necessary.
• Out of town travel is expected to be no more than 30%.
• All other duties as assigned.

Qualifications

• Bachelor's degree in Biomedical Engineering, Nursing, Physiology, Biology, Kinesiology or Exercise Science.
• Professional appearance and demeanor.
• Excellent communication skills.
• Interest in working directly with patients.