Field Case Manager - Workers' Comp Adjuster

AMERISAFE is seeking a detail-oriented, productivity-driven professional to join our Chicago-based Workers Compensation Claims Team.

About the role

In this position, you will conduct on-site and in-person investigations, determine compensability, establish reserves, document decision-making, issue benefit payments, and make notifications to the State administrative authority. You will work with injured workers, employers, medical and legal professionals to ensure the appropriate benefits are provided to injured workers under the applicable Workers’ Compensation Laws.

Responsibilities

• Conduct on-site and in-person investigations
• Determine compensability of claims
• Establish and manage reserves
• Document decision-making processes
• Issue benefit payments
• Notify State administrative authority as required
• Collaborate with injured workers, employers, medical, and legal professionals
• Maintain a target caseload of 60 claims

Requirements

• Claims experience highly preferred
• Bachelor’s degree or related professional business experience acceptable
• State license to handle Workers’ Compensation claims, if required
• Professional written and verbal communication skills
• World-class customer service attitude
• Ability to learn and use proprietary software and Microsoft Office products
• Self-directed work ethic
• Valid driver’s license, acceptable driving record, and acceptable vehicle
• Frequent travel within a designated territory (rarely overnight)
• Must live in or be willing to relocate to the territory this position covers

Benefits

• Salaried position with pay based on location and experience ($50,000 to $95,000)
• Auto reimbursement program
• Reimbursement for cell phone and internet

Additional Information

This is a remote position. Upon offer and acceptance of employment, you will be required to complete pre-employment screening, including a criminal background check, a 10-panel drug test (amphetamine/methamphetamine, barbiturates, benzodiazepines, cocaine metabolite (BZE), marijuana metabolite (THCA), methadone, methaqualone, codeine/morphine, phencyclidine, propoxyphene), and, if applicable, a review of your motor vehicle report. All positions requiring driving for the company are considered safety-sensitive.