Field Care Supervisor

At Radfield Home Care York, Thirsk & Ryedale, we’re a family-run, award-winning home care provider rated Outstanding by the CQC. We’re looking for kind, caring, and dependable individuals to join our friendly team and help older people live independently in their own homes.

About the role

Reporting to the Care Manager, the Field Care Supervisor will support the day-to-day running of care services in the community. You will carry out client reviews, supervise care staff, and ensure high standards of care and compliance across the service.

Responsibilities

• Support the operations team with the onboarding and ongoing management of all clients and care staff, including care assessments and supervisions.
• Regularly visit clients in the community to ensure they feel safe, supported, and happy with their care.
• Provide high-quality care in accordance with our policies and procedures.
• Maintain accurate records in line with CQC and company standards.
• Promote safeguarding, confidentiality, health & safety at all times.
• Participate in the on-call rota.

Requirements

• Full UK driving licence with business insurance.
• Experience in domiciliary care and providing personal care.
• NVQ Level 2 in Health & Social Care; willingness to work towards Level 3.
• Compassionate, professional, and organised approach.
• Strong communication, literacy, and record-keeping skills.
• Computer literate, with experience using Google Drive.

Qualifications

This role involves working with vulnerable adults and requires an enhanced DBS check, Adult First check, and satisfactory references. A strong understanding of safeguarding responsibilities is desirable.

Desirable Skills

• Experience supervising, mentoring, or supporting care staff.
• Knowledge of CQC standards.

Benefits

• £100 bonus for transferable DBS.
• £31,000 per year.
• Mileage allowance: 45p per mile.
• Paid birthday off.
• Employee Assistance Programme (EAP).
• Full, paid training provided.
• Real Living Wage employer.
• Continuous in-house and online training.
• £40 MOT contribution.
• Regular team get-togethers and ongoing support.

Schedule

• Morning shifts from 7am, evening shifts until 10pm, including alternate weekends.
• Participation in the on-call rota.