Field Care Coordinator - Remote in Twin Falls, ID

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include only sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must remove boilerplate like EEO, legal, etc. Must preserve all substantive info. We need to parse the posting. Content: Intro paragraph: "At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together." Then description: "As a part of the care management team, the Care Coordinator will be the primary care manager for a panel of members with chronic and complex health care needs. This position will provide support to the broader team with clinical and non-clinical activities to support a person-centered approach to care coordination. Care coordination activities will focus on supporting member's medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care. This is a fast-paced working environment that requires the ability to multitask with attention to detail and excellent organizational skills. If you are located in, Twin Falls, ID or Surrounding areas, you will have the flexibility to work remotely* as you take on some tough challenges." Then "Primary Responsibilities" heading (should be

Responsibilities

maybe). Then bullet list of responsibilities. List items: - Serve as the primary care manager for dual eligible members - Engage people face-to-face and/or telephonically to complete a comprehensive needs assessment or wellness assessment (as appropriate), including assessment of medical, behavioral, functional, cultural, and social drivers of health (SDoH) - Develop and implement individualized, person-centered care plans inclusive of goals, opportunities and interventions aligned with a person's readiness to change to support the best health and quality of life outcomes by meeting them where they are in their health journey - Partner and collaborate with the internal care team, providers, and community resources/partners to implement care plans and remove obstacles so the member can successfully stay in or return to the community (when appropriate) - Assist members with obtaining necessary HCBS supports and services - Provide referral and linkage as appropriate and accepted by the individual being served (may include internal consult opportunities such as Housing Navigator, Pharmacy Team, Peer Specialist, etc. or community-based provider referrals such as PCP, specialists, medication assisted therapy referrals, etc.) - Support proactive discharge planning and manage/coordinate care transition following ER visit, inpatient or Skilled Nursing Facility - Provide education and coaching to support member self-management of care needs and lifestyle changes to promote health - Advocate for people and families, as needed, to ensure that the member's needs and choices are fully represented and supported by the health care team - Support Provider and Facility nonclinical questions (credentialing, claims, etc.) connecting them to the correct Health Plan and/or UHC resources Then after responsibilities: "You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in." This could be part of "About the role" maybe. Then "Required Qualifications" heading (

Requirements

maybe). Then bullet list. Required qualifications bullet list: - Must meet one of the following: - Current and unrestricted Idaho license in one of the below: LCSW, LMSW, LSW, LCPC, LPC, LMFT, LAMFT - LPN/LVN - 2-year degree (or higher) AND 2+ years of experience in healthcare or healthcare related industry - 1+ years of experience working with people that have Medicaid / Medicare or who have significant social drivers of health (SDoH) needs - 1+ years of experience with MS Office, including Word, Excel, and Outlook - Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI) - Reside in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service - Access to reliable transportation and valid US driver's license with the ability to travel within assigned territory to meet with members and providers up to 50% of time depending on member and business needs Note: The bullet list includes a "Must meet one of the following:" then sub-bullets. We need to preserve all info. Could format as

• Must meet one of the following:
... but nested lists maybe okay. Simpler: keep as bullet points each line. Then "Preferred Qualifications" heading (

Qualifications

maybe). Then bullet list. Preferred qualifications bullet list: - Two-year degree and 2+ years of experience, preferably as a Healthcare Paraprofessional - CCM certification - Experience working with an electronic health records (EHR) system for documentation - Demonstrated experience / additional training or certifications in care in rural settings homelessness, food insecurity, behavioral health, co-occurring conditions, IDD, Person Centered Care, Motivational Interviewing, Stages of Change, Trauma-Informed Care - Experience supporting individuals with complex and chronic conditions including those residing in a nursing facility or that meet nursing facility level of care within the community - Demonstrated background in Managed Care - Experience working in team-based care - Bilingual in Spanish or other language specific to market populations - Reside in Idaho Then after that: "All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy." This could be part of "Requirements" maybe but it's a policy. Might be considered a requirement. Could include as a bullet under Requirements or separate? Probably include under Requirements as a bullet. Then "Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable." Thus we have Pay and Benefits content. Should we create separate sections for Pay and Benefits? The instruction: Prefer a few substantive sections over many thin ones. But we have both Pay and Benefits specifics. Could combine into a "Compensation and Benefits" section? However headings list includes Benefits and Pay separate. We could create both if they have substantive content. Pay: we have hourly pay range $29-$52. Benefits: comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution. So we can have both sections. Schedule: Not mentioned. No schedule info. So we should not create Schedule section. Also there is a note about remote work flexibility: "If you are located in, Twin Falls, ID or Surrounding areas, you will have the flexibility to work remotely* as you take on some tough challenges." That's about location/remote work. Could be part of About the role or Requirements? Might be included in About the role paragraph. We must remove boilerplate: EEO, drug-free workplace, etc. Also remove "#RPO #RED". Also remove lines about mission statements etc? The mission statement about helping people live healthier lives is maybe substantive? It's generic but could be considered part of About the role? It's somewhat boilerplate but maybe keep as part of About the role? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The mission statement might be considered boilerplate but it's not EEO. It's a corporate mission statement. Might be okay to keep? It's not specific to the role. Might be considered fluff. Safer to remove generic mission statements that are not specific to role. The posting includes: "At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission." That's definitely boilerplate. Remove. Also remove "UnitedHealth Group is an Equal Employment Opportunity employer..." etc. Remove drug-free workplace line. Now we need to output only HTML fragment. Structure:

About the role

... (intro paragraph + description + remote flexibility + reward recognition)

Responsibilities

• ...
...

Requirements

• Must meet one of the following:
• Current and unrestricted Idaho license in one of the below: LCSW, LMSW, LSW, LCPC, LPC, LMFT, LAMFT
• LPN/LVN
• 2-year degree (or higher) AND 2+ years of experience in healthcare or healthcare related industry
• 1+ years of experience working with people that have Medicaid / Medicare or who have significant social drivers of health (SDoH) needs
• 1+ years of experience with MS Office, including Word, Excel, and Outlook
• Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)
• Reside in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
• Access to reliable transportation and valid US driver's license with the ability to travel within assigned territory to meet with members and providers up to 50% of time depending on member and business needs
• All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
But nested lists may be okay. Could flatten: each bullet as separate line, with the first bullet "Must meet one of the following:" then sub-bullets indented? We'll just keep as separate
• items. Better:
  • Must meet one of the following:
  • Current and unrestricted Idaho license in one of the below: LCSW, LMSW, LSW, LCPC, LPC, LMFT, LAMFT
  ... etc.
  That preserves info.

  Preferred Qualifications

  ...

  Pay

  The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

  Benefits

  In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.

  We might also include Pay based on factors sentence: "Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc." Could add to Pay