Field Based Community Health Worker - Charlotte, NC

About the role

The Field Based Community Health Worker (CHW) position at UnitedHealthcare involves acting as a liaison between Medicaid members and appropriate community resources. This role includes conducting home and social screenings, providing care coordination, and member education. The CHW will travel 75% in Charlotte, NC, and surrounding areas within 75 miles, working Monday through Friday standard business hours.

Responsibilities

• Linking members to applicable community resources
• Completing field visits for high-risk, hard-to-reach members
• Telephonic outreach to targeted members
• Supporting regular visits to primary physicians to keep members out of the hospital
• Engaging members to stay actively engaged with their primary physicians
• Providing member education
• Creating a positive and engaging experience for the member
• Helping members to remain compliant with their care plans
• Collaborating with member’s care team (community, providers, internal staff)
• Partnering with and supporting care team by completing delegated tasks
• Conducting individual-level screenings to capture member’s current health care needs
• Engaging members to participate in the screening process and collaboratively develop a plan of care based on their individual needs, preferences, and objectives

Requirements

• High School Diploma/GED
• Intermediate level of knowledge of culture and values of community
• Intermediate level of familiarity with the resources available in the community
• Must have a designated workspace inside the home with the ability to access high-speed internet
• Reliable transportation that enables travel to client and/or patient sites within a designated area
• Must be a NC resident and have resided within the local community for 2+ years

Preferred Qualifications

• Bachelor's Degree (or higher) in Social Work and / or Health Care Administration
• Licensed Practical Nurse (LPN), Certified Nursing Assistant / Home Health Aide, Medical Assistant
• CHW Accreditation
• Experience working in Managed Care
• Knowledge of Medicaid population
• Home Health or Field Based experience (Home Visits)

Benefits

We offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and a 401(k) contribution. The hourly pay for this role ranges from $20.00 to $36.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED