Field Based Clinical Care Coordinator - Allen County, IN

About the role

The Integrated Care Coordinator will serve as the primary care manager and service coordinator for high medical risks/needs members with comorbid behavioral health needs. Responsibilities include engaging members face-to-face and/or telephonically to complete comprehensive needs assessments, developing and implementing individualized care plans, collaborating with internal and external care teams, providing referrals, and addressing socioeconomic needs.

Responsibilities

• Serve as primary care manager and service coordinator for high medical risks / needs members with comorbid behavioral health needs
• Engage members face-to-face and/or telephonically to complete comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural and socioeconomic (SDoH) needs
• Develop and implement individualized, person-centered care plans and service plans inclusive of goals, opportunities and interventions/services aligned with a person's readiness to change
• Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan
• Provide referrals and linkage as appropriate and accepted by members (may include internal consulting opportunities such as Housing Navigator, Pharmacy Team, Peer Specialist, etc. or community-based provider referrals such as PCP, specialists, medication assisted therapy referrals, etc.)

Requirements

• Must Possess One of the Following: Master's Degree in Social Work Bachelor's Degree in Social Work, Psychology, Special Education, Counseling, or relevant degree with at least 1+ years of case management experience with older adults, individuals with disabilities or those with serious mental illness
• 2+ years of experience in long-term support services or working with older adults
• 1+ years of experience with local behavioral health providers and community support organizations addressing SDoH (e.g., food banks, non-emergent transportation, utility assistance, housing/rapid re-housing assistance, etc.)
• 1+ years of experience with MS Office, including Word, Excel and Outlook
• Ability to travel 75% of the time within assigned territory to meet with members and providers
• Reside in Indiana
• Access to reliable transportation & possess a valid US driver's license

Qualifications

• Demonstrated experience/additional training or certifications in Motivational Interviewing, Stages of Change, Trauma-Informed Care, Person-Centered Care
• Experience working in team-based care
• Experience in serving individuals with co-occurring disorders (both mental health and substance use disorders)
• Background in Managed Care
• Bilingual in Spanish or other language specific to market populations

Skills

None specified in the job posting.

Benefits

Comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (subject to eligibility requirements).

Pay

Hourly pay for this role will range from $29 - $52 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Schedule

Work Schedule: Monday through Friday 8:00 am to 5:00 pm

Location

Location: Allen County, Indiana and surrounding areas

Benefits

Local travel up to 75% and mileage is reimbursed at current government rate.

Telecommuting

All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.