Field AV Installation Technician

About the role

At KARL STORZ, we are shaping the future of the digital operating room. As a Product Deployment Specialist, you will play a critical role in delivering advanced operating room integration solutions that help healthcare providers improve efficiency, communication, and patient outcomes. This highly visible, field-based position combines technical expertise, customer interaction, and hands-on installation work within hospital and surgical environments.

This is a field-based role requiring up to 80% travel across the United States, Canada, and Mexico. Flexible availability for project-based schedules, including occasional evenings and weekends, is required.

Responsibilities

• Install and deploy integrated operating room systems, including AV, network, and software technologies within hospital environments.
• Perform equipment installation, cable pulling, termination, cable management, and system setup in accordance with established standards and project requirements.
• Configure software applications, network-connected devices, and OR integration platforms to support successful project delivery.
• Collaborate with Site Leads, deployment teams, customers, and hospital personnel to execute projects safely, efficiently, and on schedule.
• Follow all standard operating procedures, safety protocols, installation standards, and hospital requirements while maintaining a professional onsite presence.
• Complete project documentation, time reporting, expense submissions, and administrative responsibilities accurately and on time.

Requirements

• High school diploma, GED, or an equivalent combination of education and relevant experience.
• 3-5 years of experience in audio-visual systems, cabling, networking, medical devices, field service, technology deployment, or related industries.
• Experience with cable installation, termination, equipment mounting, or network-based systems.
• Proficiency with Microsoft Office applications, including Outlook, Teams, Word, and Excel.
• Strong communication and interpersonal skills with the ability to work effectively with customers, contractors, and internal teams.
• Ability to manage changing priorities and work independently while maintaining a strong focus on quality and customer satisfaction.
• Valid driver's license with a satisfactory driving record.
• Ability to meet hospital credentialing requirements and maintain facility access.

Nice to Have

• Experience working in an integrated operating room, healthcare, or hospital environment.
• Familiarity with CAT5/6, fiber optic, coaxial, copper, or multi-conductor cabling systems.
• Knowledge of cable termination methods, including solder, crimp, compression, or fiber termination.
• Experience mounting displays, speakers, racks, or other AV equipment.
• Basic understanding of control systems, networking equipment, video systems, or power amplifiers.
• Ability to read and interpret technical drawings, schematics, and installation diagrams.

What Will Make You Successful

• A customer-focused mindset with a commitment to delivering exceptional service in clinical environments.
• Strong attention to detail and dedication to quality, safety, and process compliance.
• The ability to learn new technologies quickly and apply technical knowledge in the field.
• A collaborative approach and willingness to support teammates to achieve project goals.
• Adaptability and professionalism when working in dynamic healthcare environments with changing schedules and priorities.
• A continuous improvement mindset with a desire to develop technical expertise and expand your capabilities.

Why KARL STORZ?

Join a team that is transforming the modern operating room through advanced integration technologies and innovative healthcare solutions. As a Product Deployment Specialist, you'll gain exposure to cutting-edge medical technology while working alongside experienced professionals on projects that directly support patient care.

At KARL STORZ, you'll benefit from ongoing training, professional development opportunities, and a culture that values teamwork, innovation, and continuous improvement. Every installation you complete helps create more connected, efficient surgical environments for clinicians and patients around the world.