Field Auto Damage Appraiser - Nassau County

The Customer Service Expert

You live into Allstate’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Casualty claim.

The Investigator

You’ll confidently and independently investigate casualty (and applicable LOB (line of business)) claims by performing detailed reviews of damage and interpreting policies to determine coverage.

The Effective Communicator

You’ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You’ll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.

The Negotiator

You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations.

The Problem Solver

You’ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.

The Recorder

Your Eye for Detail Keeps Everything on Track - In this role, you’ll ensure claims are documented accurately and in line with policy agreements. As you handle each case, you’ll maintain clear, timely records in our claims system (which we’ll train you on). Your attention to detail helps keep the process smooth, organized, and transparent from start to finish.

Work Location

This position is a field-based role. To be eligible for this role, you must be located in the following locations: Nassau County - Long Island, NY

Company Car

Based on our Company Car Guidelines, this role may qualify for a company car. We offer mileage reimbursements for personal vehicle usage during work.

Notice of Licensing Requirement

As a condition of employment, you may be expected to obtain an adjusters' and/or appraisers' license in multiple markets. All required licenses will need to be obtained within 60 days of hire. You must maintain all licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal.

Benefits

• Competitive salary based on experience and qualifications
• Medical, dental, and vision coverage
• Allstate pension plan and 401(k) savings plan
• Ayco financial coaching
• Spring Health mental and emotional wellbeing resources
• Paid parental leave
• Adoption reimbursement
• Paid time off
• Tuition reimbursement
• Wellness incentives

Skills

• Auto Damage Appraisal
• CCC ONE
• Motor Vehicle Repairs
• Vehicle Repairs
• Vehicle Valuation

Compensation

Compensation offered for this role is 60,000.00 - 117,700.00 annually and is based on experience and qualifications.