Field Auto Appraiser - Brooklyn, NY

About the role

Join our team as a Field Auto Appraiser and make a real impact on the auto claims process! In this role, you'll be on the front lines, writing estimates directly at customer homes, repair shops, or tow yards, and ensuring a smooth and efficient claims experience. You'll engage in a variety of interactions – whether face-to-face, virtual, or written – as you assess damages and finalize estimates with both customers and repair shops.

Responsibilities

• Write repairable estimates, total loss assessments, and conduct virtual inspections
• Engage in a variety of interactions with customers and repair shops
• Evaluate and negotiate claims settlements with customers, vendors, third party carriers, and claimants
• Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms
• Protect the company financially by ensuring timely and accurate documentation is completed as you work on each claim

Requirements

• 3-5 years' experience in auto collision estimating using CCC or Mitchell
• A High School Diploma or a GED
• Proficient written and verbal communication skills to effectively interact with customers
• Strong attention to detail and ability to write precise and comprehensive estimates
• Comfortable with utilizing technology and various platforms for claims processing
• Excellent time management and organizational skills to manage multiple assignments effectively
• Valid driver's license and willingness to travel as part of the job requirements

Preferred Qualifications

• Highly proficient in using CCC or Mitchell for auto collision estimating
• Experience with various claim processing systems and technologies
• Strong negotiation and problem-solving skills
• Ability to work independently and manage multiple tasks simultaneously

Benefits

• Competitive salary based on experience and qualifications
• Medical, dental, and vision coverage
• Allstate pension plan and 401(k) savings plan
• Ayco financial coaching
• Spring Health mental and emotional wellbeing resources
• Paid parental leave
• Adoption reimbursement
• Paid time off
• Tuition reimbursement
• Wellness incentives

Work Location

This position is a field-based role. To be eligible for this role, you must be located in Brooklyn, NY. You may be required to attend 2 weeks of training held in person at our Dallas, TX office.

Licensing Requirement

You may be required to obtain an adjuster’s license in multiple markets as a condition of employment. You must maintain all licensing required for your role, including any continuing education and/or other state-affiliated requirements for licensing renewal.

Sign-On Bonus

The candidate(s) offered this position will be required to submit to a background investigation. A sign-on bonus of $1,000 is offered if you have an active appraiser license or active adjuster license in TX, FL, or your resident state (current employees and candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus).