Field Assistant

Responsibilities

• Increase distributors and dealers in specified sales areas; identify potential distributors with strong dealer networks and high counter sales.
• Obtain competitor information by meeting farmers, distributors, and dealers to generate orders.
• Maintain regular communication with customers regarding product requirements, delivery schedules, and payment follow-ups.
• Provide timely technical support to farmers and coordinate with the technical team to resolve field-related problems.
• Attend to customer complaints and ensure resolution through coordination with relevant teams.
• Maintain area/farmer-wise after-sales service data in registers or Excel files.
• Participate in campaigning and promote bio products in various areas.
• Inform customers about product benefits and methods of utilization.
• Conduct demonstrations on different crops to create awareness among end users.
• Develop marketing plans to achieve overall sales targets and expand the existing market.
• Ensure achievement of monthly sales and collection targets, taking necessary actions as required.
• Coordinate with sales administration and finance departments for sales accounting, collection, and reconciliation.
• Follow up with headquarters for party payments and ensure timely submission of weekly plans and movement reports.
• Generate orders from government, semi-government, and non-government institutions.
• Conduct farmer meetings and prepare crop-wise and product-wise plans along with budgets.
• Monitor overall expenses and manage stock, liquidation, and C&F (Carrying and Forwarding) operations.
• Arrange quarterly training for field force to improve product knowledge and ensure adherence to company SOPs.
• Develop team members for upper positions and take responsibility for resolving customer concerns.
• Prepare and submit detailed plans as per deadlines and stay updated through workshops, seminars, and reading.

Requirements

• Diploma (Agriculture), B.Sc., or M.Sc. in Agriculture or related fields.
• MBA (Agri Business Management or Marketing) preferred for senior roles.
• Proven experience in sales, marketing, and customer service within the agriculture or bio-products sector.

Skills

• Marketing, sales, and customer service expertise.
• Strong coordination, communication, and negotiation skills.
• Networking and relationship-building abilities.
• Leadership and team management (for senior roles).
• Problem-solving and analytical skills.
• Presentation skills and technical support capabilities.
• Understanding of financial statements (for senior roles).
• Creativity, innovation, and strategic planning.

Work Experience

• 1–3 years for entry-level roles.
• 2–5 years for mid-level positions.
• 7–10 years for senior roles with leadership responsibilities.
• 10–12 years for specialized roles in agri-business or marketing.
• 12–15 years for strategic and managerial positions.